Emely Alvarez
Summary
Hardworking and reliable medical assistant with five years of experience in fast-paced setting. Offering knowledge in organizing charts, preparing patient rooms and office administration. Highly organized, proactive and punctual with team-oriented mentality.
Overview
11
11
years of professional experience
Work History
Medical Assistant
East Bay Cardiovascular and Medical Specialist
Castro Valley, CA
10.2018 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
- Collected samples from patients for laboratory testing purposes.
- Filed insurance claims forms in accordance with applicable regulations.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Administered injections, medications and treatments as directed by the physician.
- Reviewed and evaluated incoming requests for medical services in accordance with insurance requirements.
- Researched patient's medical history, insurance coverage, and other relevant data.
- Initiated prior authorizations using electronic systems or paper forms as required by third party payers.
- Updated patient and insurance data and input changes into company computer system.
- Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
Sales Representative
Hudson Group Inc.
San Francisco, CA
04.2017 - 10.2018
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Performed daily opening and closing procedures such as counting money in cash drawers.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
Sales Associate
Little Angel.
Hayward, CA
07.2014 - 06.2017
- Answered customer inquiries regarding store policies and procedures.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
Sales Associate
Sears
Hayward, CA
02.2013 - 06.2014
- Greeted customers and provided customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
Education
Medical Assistant Certification - Medical Assisting
Carrington College San Leandro Campus
San Leandro, CA08.2018
High School Diploma -
Sojourner Truth Independent Study
Oakland, CA06-2014
Skills
- Understands medical procedures
- HIPAA compliance
- Charting expertise
- Documentation procedures expert
- Certified in Basic Life Support (BLS)
- Electrocardiography (EKG)
- EKG Set up and Monitoring
- Medical terminology
- Preparing specimens and samples
- Inventory and supply management
- Working independently
- Dedicated team player
- Patient Scheduling
- Fluent in Spanish
- Referral Coordination
- Customer Service
- Customer Satisfaction
- Customer Inquiries
- Insurance Verification
- Eligibility Determination
- Coverage and Authorizations
- Insurance Terminology
- Patient Care Coordination
- Medical Records Management
- Scheduling Tests and Procedures
- CPT Coding
Languages
Spanish
Native/ Bilingual
Timeline
Medical Assistant
East Bay Cardiovascular and Medical Specialist
10.2018 - Current
Sales Representative
Hudson Group Inc.
04.2017 - 10.2018
Sales Associate
Little Angel.
07.2014 - 06.2017
Sales Associate
Sears
02.2013 - 06.2014
Medical Assistant Certification - Medical Assisting
Carrington College San Leandro Campus
High School Diploma -
Sojourner Truth Independent Study
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