Emely Andrade
Pawtucket,RI
Summary
Organized and personable with positive, upbeat attitude and strong communication skills. Possesses solid foundation in office software and administrative tasks, including scheduling and document management. Committed to enhancing office efficiency and supporting team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Secretary
Certified Tax Service
10.2024 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Laundry Attendant
Laundromat Mineral Spring Ave
08.2023 - 10.2024
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
Restaurant Worker
Camylla's Taste And Flavor
03.2023 - 05.2023
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Education
Personal Care Assistant For The Elderly
Professional Adult Development Institute-PADI
Pawtucket, RI11.2024
Retail Fashion
ROC Retail
Amsterdam, The Netherlands06.2008
High School Diploma -
College De Meer
Amsterdam, The Netherlands06.2006
Portuguese Language
Portuguese School
Amsterdam, The Netherlands06.2005
Skills
- Customer service
- Verbal and written communication
- Organization
- Keyboarding skills
Certification
Personal Care Assistant for Elderly people
CPR Certificate
Languages
Portuguese
Full Professional
Cape verdean
Native or Bilingual
Dutch
Native or Bilingual
English
Professional Working
Timeline
Secretary
Certified Tax Service
10.2024 - Current
Laundry Attendant
Laundromat Mineral Spring Ave
08.2023 - 10.2024
Restaurant Worker
Camylla's Taste And Flavor
03.2023 - 05.2023
Personal Care Assistant For The Elderly
Professional Adult Development Institute-PADI
Retail Fashion
ROC Retail
High School Diploma -
College De Meer
Portuguese Language
Portuguese School
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