My name is Emely Arrieta Lopez, I am a hard, persistent worker, and student. I try my best in whatever I do and set one hundred percent into what I put my mind to. This past year I have pushed through many hardships not many in my grade can say they went through while still maintaining my grades, showing up to school and after school activities. I am very determined and excited to improve and strengthen my skills with my future years to come.
Overview
2
2
years of professional experience
Work History
Fast Food Worker
Dunkin Donuts & Baskin Robbins
06.2023 - Current
Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
Greeted customers promptly and took orders to keep flow of traffic moving.
Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
Trained newly hired employees on routine tasks and customer service.
Performed shift change tasks each day to keep store neat and running smoothly.
Promptly resolved customer complaints, escalating major issues to supervisor.
Provided support to crew members, facilitating quick food preparation and delivery.
Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
Crew Member
McDonald's
06.2022 - 11.2022
Provided excellent customer service by greeting customers and meeting quality expectations.
Worked well with teammates and accepted coaching from management team.
Cleaned and maintained all areas of restaurant to promote clean image.
Worked front counter, drive-thru and other areas.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.