Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Emely Bonet

Blakeslee,PA

Summary

Driven professional with extensive experience as a Medical Receptionist at St. Lukes Medical Hospital, excelling in patient scheduling and HIPAA compliance. Demonstrated ability in streamlining appointment processes for enhanced patient flow, alongside a commitment to maintaining confidentiality and providing exceptional customer service. Skilled in medical billing and fostering positive team environments, significantly improving operational efficiency. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Receptionist

St. Lukes Medical Hospital
03.2022 - 08.2022
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Supported office staff and operational requirements with administrative tasks.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.

Production Technician

Sanofi Pasteur
02.2021 - 11.2021
  • Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
  • Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
  • Promptly documented and reported all defective equipment and hazardous conditions.
  • Improved product quality with meticulous monitoring of manufacturing parameters and adherence to specifications.
  • Aided in setting up and breaking down production equipment and stages to help prepare production area for filming and properly store equipment after use.
  • Assisted in quality control measures by performing routine inspections of products against established standards.
  • Performed setup of production equipment to establish optimal performance.

Environmental Cleaning Technician

Durst Organization
04.2019 - 08.2020
  • Provided excellent customer service by addressing client concerns promptly and professionally.
  • Contributed to cost savings by monitoring inventory levels and ordering supplies as needed, avoiding overstocking or shortages.
  • Enhanced workplace safety by implementing proper chemical handling and storage procedures.
  • Promoted a positive work environment by fostering open communication among team members regarding tasks and challenges faced during daily operations.
  • Improved client satisfaction by consistently maintaining a high standard of cleanliness in all areas.
  • Adapted quickly to changing priorities while managing multiple projects concurrently, ensuring timely completion of all assigned tasks.

Education

Associate of Applied Science - Health Sciences

Northampton Community College
Bethlehem, PA
05.2026

High School Diploma -

Abraxas Charter High School
South Mountain, PA
02.2019

Skills

Front Desk Operations

Telephone Etiquette

Appointment Scheduling

Medical Terminology

Active Listening

Problem-solving abilities

Critical Thinking

Problem Resolution

Customer satisfaction measurement

Product Knowledge

Follow-up skills

De-Escalation Techniques

Certification

  • Medical Terminology Training - September 2024

Timeline

Medical Receptionist

St. Lukes Medical Hospital
03.2022 - 08.2022

Production Technician

Sanofi Pasteur
02.2021 - 11.2021

Environmental Cleaning Technician

Durst Organization
04.2019 - 08.2020

Associate of Applied Science - Health Sciences

Northampton Community College

High School Diploma -

Abraxas Charter High School

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Emely Bonet