Emely Cortez
Summary
Innovative professional with extensive experience at Ross Distribution Center, excelling in training and mentoring staff to enhance productivity. Proven skills in public speaking and planning, coupled with strong attention to detail in cash management. Bilingual communicator adept at fostering relationships and driving team success through effective problem-solving strategies.
Overview
10
10
years of professional experience
Work History
DC Trainer
SWDC Ross Distribution Center
Perris, CA
01.2023 - Current
- Mentored new hires through verbal instruction, communication and hands-on training; resulting in stronger staff development and increased productivity.
- Guided employees on best methods, providing constructive feedback to support their professional growth.
- Delivered dynamic presentations to conduct new hire orientations and refresh training classes.
- Preparing and organizing training sessions by providing all necessary supplies, setting up training labs and training scenarios.
- Assist in the development of training material involving new DC Processes.
- Built and maintained professional relationships with supervisors and managers.
Specialist 1
SWDC Ross Distribution Center
Perris, CA
08.2021 - 01.2023
- Followed all company policies and procedures to deliver quality work.
- Worked independently to perform a variety of tasks related to the efficient operation of outbound merchandise.
- Partnered with ICQA department and Business Solutions to report discrepancies including damaged and trouble merchandise.
- Participated in Blitz and kept track of physical inventory, maintaining accurate inventory records and reporting discrepancies.
Splitter
SWDC ROSS Distribution Center
Perris, CA
09.2019 - 08.2021
- Distributes merchandise onto boxes according to store allocation
- Ensuring accuracy and efficient workflow within the warehouse environment
- Use of operating electric pallet jacks and RF scanners for efficient movement and organized merchandise.
- Maintaining a safe work environment and following standard operating procedures.
Cash Office Clerk
Ross Stores
San Bernardino, CA
10.2015 - 11.2018
- Reduced cash discrepancies through meticulous record-keeping and thorough reconciliation of daily transactions.
- Exhibited strong attention to detail while balancing multiple tasks simultaneously within a fast-paced work environment successfully.
- Promoted an organized workspace, maintaining clean work areas that supported optimal productivity levels throughout the day.
- Safeguarded company assets, securing cash storage areas and adhering to loss prevention policies consistently.
Education
Bachelor of Arts - Entrepreneurial Studies
CSUSB
San Bernardino06-2018
Skills
- Planning and coordination
- Public speaking
- Creative problem solving
- Interpersonal communication
- MS Word
- MS Excel
- MS Powerpoint
- Financial record keeping
- Customer service
- Approachable Demeanor
- Adaptable to new environments
Accomplishments
- PIT Certified
- Recognized for Values in Action 5x in the last year
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
DC Trainer
SWDC Ross Distribution Center
01.2023 - Current
Specialist 1
SWDC Ross Distribution Center
08.2021 - 01.2023
Splitter
SWDC ROSS Distribution Center
09.2019 - 08.2021
Cash Office Clerk
Ross Stores
10.2015 - 11.2018
Bachelor of Arts - Entrepreneurial Studies
CSUSB