Summary
Work History
Overview
Education
Skills
Languages
Timeline
Generic

Emely Del Carmen

Brooklyn,NY

Summary

Obiective: To exceed my interpersonal skills with new experiences

Work History

Client Advisor

Louis Vuitton - LVMH
11.2023 - Current
  • Developed strong client relationships to enhance customer satisfaction and loyalty.
  • Analyzed client needs to provide tailored solutions and strategic recommendations.
  • Collaborated with cross-functional teams to streamline service delivery processes.
  • Mentored junior staff on best practices in client engagement.
  • Utilized advanced problem-solving skills to address unique client challenges and identify appropriate solutions.
  • Excelled in meeting sales targets, contributing significantly to the overall success of the team.
  • Contributed to company growth by identifying new business opportunities and cross-selling services.
  • Analyzed client feedback to identify areas for improvement, leading to enhanced service delivery.
  • Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
  • Hosted daily team discussions to align business needs with latest product launches.
  • Developed and maintained strong relationships with clients to maximize satisfaction.
  • Managed sensitive client information with utmost confidentiality, building trust and loyalty.

Style Advisor

Saks Fifth Avenue
08.2021 - 11.2023
  • Cultivated lasting relationships with clients through one-on-one interactions in store environment.
  • Marketed “.com” & in-store inventory through social media.
  • Consistently exceeded monthly goals of $90,000
  • Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
  • Led entire client shopping experience, putting together ensembles and providing styling tips that were personalized.
  • Performed various sales transactions, checked on invoices, prepared special orders and delivered correct merchandise.
  • Prepared for photo shoots by collecting props and steaming and iron cloth items.
  • Cross-sold jewelry, shoes, hats and other accessories that would complete outfit or boost new wardrobe.

Cashier

Footlocker
04.2018 - 01.2022
  • Handled large amounts of money.
  • Made sale referrals, cross-sold products and introduced new ones.
  • Handled fulfillment and shipment.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Operated cash register for cash, debit and credit card transactions with excellent accuracy levels.

Barista

Starbucks
05.2019 - 03.2020
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Teacher aid

Moore 4 you
09.2015 - 02.2018
  • Council kids during after school hours.
  • Assisted teachers with supervision and care of group of 22 children.
  • Supported student learning objectives through personalized and small group assistance.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported classroom activities, tutoring, and reviewing work.
  • Completed daily reports, meal count sheets and attendance logs.

Overview

10
10
years of professional experience

Education

Communications -

SUNY College At New Paltz
New Paltz, NY
01.2023

High School Diploma -

47 American Sign Language High School
New York, NY
06.2019

Skills

  • Able to work in a fast pace environment
  • Excellent interpersonal skills
  • Strong work ethic
  • Problem solver
  • Team Player
  • Customer Retention Strategies
  • Transactions and Cash Handling
  • Menu Memorization and Presentation
  • Food Safety Understanding

Languages

Spanish
Native or Bilingual
American Sign Language
Limited Working

Timeline

Client Advisor

Louis Vuitton - LVMH
11.2023 - Current

Style Advisor

Saks Fifth Avenue
08.2021 - 11.2023

Barista

Starbucks
05.2019 - 03.2020

Cashier

Footlocker
04.2018 - 01.2022

Teacher aid

Moore 4 you
09.2015 - 02.2018

Communications -

SUNY College At New Paltz

High School Diploma -

47 American Sign Language High School
Emely Del Carmen