Provided consistent oversight of warehouse operations, optimizing productivity, and streamlining processes for improved efficiency.
Efficiently handled returns processes, minimizing discrepancies and facilitating the redistribution of products.
Managed warehouse personnel, optimized team performance and ensured adherence to safety and operational procedures.
Night Auditor
Laquinta Inns and Suites
06.2022 - 12.2022
Balanced daily revenue, fixed discrepancies, and prepped reports for management.
Handled late check-ins, early departures, and guest requests with a calm, professional approach.
Monitored security and addressed issues overnight.
Store Manager
Semper Fi Auto-wash
01.2019 - 01.2022
Led a successful sales campaign and adjusted for client needs, weather, or special occasions
Fostered strong client relationships, resulting in increased retention and referral business.
Managed employee payroll, ensuring accurate, and timely compensation for workers
Return Operations Supervisor
Jagged Peak Incorporated
01.2012 - 01.2019
Provided exceptional customer support throughout the return process, ensuring customer satisfaction while conducting rigorous product quality control checks.
Maintained positive vendor relationships, facilitating seamless returns and negotiations with suppliers.
Led training for new team members and implemented welcoming strategies to enhance workplace efficiency and productivity.
Auditor
Grand Regal Hotel
08.1998 - 10.2011
Maintained precise nightly financial records and reconciled transactions accurately, ensuring error-free financial reports.
Provided exemplary service during overnight shifts, handling check-ins, inquiries, and concerns promptly and courteously.
Vigilantly monitored hotel premises, including surveillance systems and fire safety equipment
Education
Bachelor's Degree - Business Management and Administration
Holy Cross of Davao College
Skills
Languages: English (C1 Fluent), Tagalog (C2 Native), Cebuano (C2 Native)
Skills: Management, Hospitality, Leadership, Effective Communication, and Adaptability
Technical Skills: Task Delegation, Budget Planning, Benchmarking, Scheduling, and Quality Control
Certification
Bls, CPR/ARD ? first aig
Languages
English
Timeline
Night Auditor
Laquinta Inns and Suites
06.2022 - 12.2022
Transfers and Returns Coordinator
SAKS Fifth Avenue
01.2022 - 01.2025
Store Manager
Semper Fi Auto-wash
01.2019 - 01.2022
Return Operations Supervisor
Jagged Peak Incorporated
01.2012 - 01.2019
Auditor
Grand Regal Hotel
08.1998 - 10.2011
Bachelor's Degree - Business Management and Administration