Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Emely Dorantes

Denver,CO

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Taqueria El GOS. Expert in customer service and retail merchandising, showcasing strong work ethic and empathy. Achieved significant improvements in merchandise organization and customer engagement, contributing to a positive shopping environment. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable The children place offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Taqueria El GOS
07.2022 - Current
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Sales Associate

The Children's Place
10.2023 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.

Receiver

Burlington
10.2021 - 01.2022
  • Kept work areas clean, safe, and organized.
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Unloaded pallets and deliveries and organized products in warehouse.

Education

Associate in General Studies - Nursing

Red Rocks Community College
Denver
05.2024

High School Diploma -

Strive Prep - Smart Academy
Denver, CO
05.2021

Skills

Customer Service

Customer Assistance

Work Ethic and Integrity

Patience and Empathy

Refunds and exchanges

Merchandise Restocking

ID Verification

Retail Merchandising

Certification

  • ACLS medical training License - January 2022- current

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

The Children's Place
10.2023 - 07.2024

Cashier

Taqueria El GOS
07.2022 - Current

Receiver

Burlington
10.2021 - 01.2022

Associate in General Studies - Nursing

Red Rocks Community College

High School Diploma -

Strive Prep - Smart Academy
Emely Dorantes