Reliable Executive Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker proficient in MS Office and correspondence management. Driven and resourceful administrative professional with 5+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
7
7
years of professional experience
Work History
Nanny
Quality Nanny Inc
04.2023 - Current
On call contracted to nanny for back up care.
Prepared meals and snacks for children based on dietary guidelines.
Assisted with light housekeeping duties as well as running errands.
Built positive and nurturing environments to support child social and emotional growth.
Supported children in play activities, meals, and snacks, hygiene and socialization.
Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
Engaged with children on age-appropriate level.
Assisted children with homework assignments and special projects across different subjects.
In Home Caregiver
Private Client
06.2023 - 10.2023
Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Cooked tasty, nourishing meals for patients to promote better nutrition.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Provided transportation and appointments management.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Administered medication as directed by physician.
Monitored progress and documented patient health status changes to keep care team updated.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Personal Assistant
Dana Real Estate Group
05.2023 - 06.2023
Oversaw personal and professional calendars and coordinated appointments for future events.
Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
Displayed absolute discretion at handling confidential information.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
Handled incoming mail, bills and invoices and completed appropriate actions.
Executive Assistant
Northbay Transit
03.2020 - 03.2023
Answered high volume of phone calls and email inquiries
Facilitated training and onboarding for incoming office staff
Updated and maintained confidential databases and records
Worked with senior management to initiate new projects and assist in various processes
Created and managed office systems to efficiently deal with documentation
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity
Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage
Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability
Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions
Submitted reports on payroll activities
Verified and submitted timekeeping information for accurate and efficient payroll processing
Youth Advocate & Case Manager
Faithworks Community Coalition
03.2017 - 03.2020
Liaised between children and guardians to best handle issues specific to youth
Conducted assessments to determine types of services individuals required
Visited clients' homes to better comprehend environment and how it affected behavior and responses to situations
Managed and led activities promoting growth in mental, emotional, and educational areas
Organized and facilitated recreational activities to engage youth in positive, team-building experiences
Completed necessary reports and documentation to maintain thorough, accurate case records
Developed and implemented comprehensive case management plans to address client needs and goals
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources
Monitored clients' progress and tracked client services to provide crisis interventions
Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems
Developed comprehensive discharge plans to transition clients to appropriate service providers in community
Utilized trauma-informed approach to promote healing and empowerment for clients
Evaluated treatment plans against individual goals and healthcare standards