Emely Feliz
Hudson,FL
Summary
Bilingual HR representative with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Successful at managing multiple priorities with a positive attitude.
Overview
4
4
years of professional experience
Work History
HR Associate
Bayonet AC And Plumbing
08.2023 - Current
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Maintained up-to-date knowledge of employee write ups with the help of Excel sheets.
- Monitored the company vehicle's cameras and addressing Violations of driver's agreement Policy.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Receptionist
MassageLuXe
07.2022 - 08.2023
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Assisted with onboarding new clients and securing paperwork completion.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Confirmed appointments, communicated with clients, and updated client records.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
Kennel Attendant
The Barking Resort
06.2021 - 07.2022
- Prepared and administered medications and treatments.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, and hair mats.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Provided engaging activities for animals to promote physical fitness and mental stimulation, resulting in happier, healthier pets.
- Managed front desk and entered vaccination records into Paw Partner website.
Sandwich Artist
SUBWAY®Restaurants
01.2020 - 06.2021
- Prepared salads, soups and sandwiches for customers.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Kept workplace clean and organized in line with restaurant policies.
- Restocked and rotated stock in display case to mitigate stock loss.
- Accurately operated cash register to process customer payments.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
Education
Associate of Arts -
Pasco Hernando State College
New Port Richey, FL05.2021
High School Diploma -
Hudson High School
Hudson, FL06.2019
Skills
- Human Resources Management Systems
- Computer Literacy
- Documentation and Recordkeeping
- Employee Orientation
- Office Administration
- Microsoft Word
- First Aid/CPR
- Fluent in Spanish
Timeline
HR Associate
Bayonet AC And Plumbing
08.2023 - Current
Receptionist
MassageLuXe
07.2022 - 08.2023
Kennel Attendant
The Barking Resort
06.2021 - 07.2022
Sandwich Artist
SUBWAY®Restaurants
01.2020 - 06.2021
Associate of Arts -
Pasco Hernando State College
High School Diploma -
Hudson High School
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