Summary
Overview
Work History
Education
Skills
Goals:
Timeline
Generic

Emely Fuentes

Summary

Driven by a results-focused approach, I excelled at Domino's Pizza, enhancing store operations and customer satisfaction through strategic leadership and problem-solving. My expertise in team building and inventory management spurred sales growth and operational efficiency. Skilled in both customer engagement and business development, I consistently delivered on performance goals, fostering a positive and productive work environment.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager\74

Domino's Pizza
12.2021 - 02.2024
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Verified inventory counts remained within weekly tolerance levels and compiled financial data in compliance with budget.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
  • Assisted in recruiting, hiring and training of team members.

Seller Support Associate

LA Fitness
09.2020 - 12.2021
  • Served as a trusted advisor to sellers, guiding them through account set up, listing optimization, and dispute resolution processes.
  • Initiated follow-up phone calls to sellers concerning resolved issues to enhanced experience.
  • Assisted sellers with platform requirements for renewals and upgrades on memberships.
  • Championed a positive work environment through active collaboration with peers while maintaining a focus on delivering top-notch customer service.
  • Collaborated with cross-functional teams to address seller concerns and improve support processes.
  • Worked extensively with other departments, utilizing resources to provide seller support.
  • Provided comprehensive training to new team members, fostering a cohesive and knowledgeable support team.
  • Provided proactive solutions by anticipating common seller challenges and offering preemptive recommendations.
  • Exercised professionalism across varying circumstances, treating each customer with respect despite potential agitation or frustration.
  • Strengthened relationships with sellers through personalized support and follow-up communications.

Selling Specialist

Victoria's Secret & PINK
02.2018 - 08.2020
  • Collaborated with team members to achieve overall store targets.
  • Trained and mentored new staff members on selling techniques, product knowledge, and company policies.
  • Organized store displays aesthetically, showcasing products in an appealing manner to attract potential buyers.
  • Exceeded sales goals consistently with effective product demonstrations and persuasive communication skills.
  • Analyzed customer needs to suggest products to meet individual demands.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

No Degree - Human Nutrition And Wellness

Richland College
Dallas, TX

High School Diploma -

Lancaster High School
Lancaster, CA
05.2011

Skills

  • Problem-Solving
  • Store organization
  • Time management
  • Team building and leadership
  • Attention to detail
  • Store operations
  • Sales growth
  • Business development and planning
  • Inventory tracking and management
  • Flexible schedule
  • Performance evaluations
  • Customer service and engagement

Goals:

my ultimate work goal in life is to be the most supportive team member. With all my experience over the years I have found that team work is an essential factor in leadership. A supportive team represents your skills in communication, your drive for making your brand the best it can be, and over all acknowledgment of your environment. Great leadership in my eyes shows that you will go above and beyond to reach and surpass company objectives. Listening closely to their demands and conveying them to your team in a manner that will stimulate them to be optimal employees. which in turns makes a success and productive crew. One you can count on. I believe that this circle of assurance within each other not only creates a positive work space but promotes an enlightened lifestyle. All the skills I've learned are incorporated in my personal life and have helped create who I am. An encouraging leader.

Timeline

Assistant Store Manager\74

Domino's Pizza
12.2021 - 02.2024

Seller Support Associate

LA Fitness
09.2020 - 12.2021

Selling Specialist

Victoria's Secret & PINK
02.2018 - 08.2020

No Degree - Human Nutrition And Wellness

Richland College

High School Diploma -

Lancaster High School
Emely Fuentes