Results-Driven Supervisor over 2 years, coordinated multiple outbound projects, working on process improvements to minimize and improve operational functions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Supervisor, SC Operations
GXO LOGISTICS
Fremont, CA
06.2021 - Current
Oversee daily operations - Outbound Department
Trained in Shuttles: Planning and Dispatching daily Shuttle Runs to complete local deliveries and Pick Up requests for Google Customer.
Coordinate Projects: Operational Planning, Order Creation (according to GXO metrics). Approx 109 Orders within 2022-2023.
Daily Start Up meetings: Safety, Employee Recognition, QAB/SWI Training updates, Management Updates and Warm up Stretches.
Participate in Safety Committee: Observations, Recognitions, Improvement Ideas and Action Items. Approx 182 Observations within 2022-2023.
Research Post-Shipment impacts against Quality: WH-WH Lego Tickets.
Research Missed On-Time Shipping impacts against our Site's Key Performance: Sababu Reason Coding.
Present Outbound slides in Monthly Town Hall
Employee Management: Monitor timecard accuracy in Kronos, review PTO Requests and Disciplinary Actions.
Mentor and Prepare Leads for advancement opportunities.
Interview Contingent Workers; Introduction to our Site's On-boarding and Training Process, post-hire.
International Shipping Lead
XPO Logistics
Fremont, CA
03.2020 - 06.2021
Department Planner for International Shipments; Supporting Planner for Domestic.
Enhanced Customer satisfaction with fast, knowledgeable and direct communication.
Cross-trainer for employee development
Participate in weekly Calls with Compliance Groups; Providing Status on orders.
Created a Visual Board for Dangerous Goods (DG) Audits.
Created a G-Doc to track Order Status
Maintain organized files for Document Record-Keeping
Identify and Resolve occurring issues.
Material Handler I
XPO Logistics
Fremont, CA
11.2018 - 03.2020
Customer communication via GUTs (Google Ticket).
Trained in International Shipping with Fedex and Expeditor's.
Trained for handling High Value, High Risk material.
Material Handler I (Temp to Hire)
Randstad Staffing
Fremont, CA
06.2018 - 11.2018
Trained for International LATAM auditing.
Trained for Local and Domestic Shipping with Fedex and Landstar.
Warehouse Associate
Amazon
Newark, CA
08.2016 - 05.2018
Handled material to Final Outbound
Generate labels for special orders
Prepared package movement by scanning
Load/Unload Material in the course of a safe manner.
Retail Associate
Macy's Department Store
San Jose, CA
11.2014 - 05.2015
Receive and Display incoming Merchandise for Sales
Mark High Valued Merchandise with sensors
Ensure the showroom appears well straightened for daily walk through.