Emely Pacheco
Columbus,OH
Summary
Driven professional with a track record of enhancing customer satisfaction and expanding client bases at Acorns Farms. I excelled in staff training and client service, demonstrating exceptional interpersonal communication and organization skills. I achieved consistent quota surpassals through strategic sales and effective teamwork, showcasing an outstanding work ethic and software proficiency.
Overview
4
4
years of professional experience
Work History
Sales Representative
Acorns Farms
05.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Cultivated deep understanding of product features to answer costumers questions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Material Handler
Abercrombie & Fitch
12.2022 - 04.2024
- Transported inventory items to appropriate locations.
- I started the ESL program for Spanish speaking people during which I was working with the manager and supervisors.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Counter Customer Service
McDonald's
01.2022 - 08.2022
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Provided excellent communication skills when relaying complex information or addressing customer concerns.
- Managed cash register accurately, ensuring proper handling of cash and credit card transactions.
- Resolved customer complaints professionally, leading to improved customer relations and satisfaction.
Front Desk Receptionist
Four Points by Sheraton
09.2020 - 08.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Scheduled appointments accurately using reservation software, reducing problems.
Education
- International Business
Columbus State Community College
Columbus, OH06.2028
High School Diploma -
Whetstone
Columbus, OH06.2023
Skills
- Customer Service
- Customer Relations
- Client Service
- Staff Training
- Honest and Dependable
- Cash Handling
- Organization
- Documentation And Reporting
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Professional Working
Timeline
Sales Representative
Acorns Farms
05.2024 - Current
Material Handler
Abercrombie & Fitch
12.2022 - 04.2024
Counter Customer Service
McDonald's
01.2022 - 08.2022
Front Desk Receptionist
Four Points by Sheraton
09.2020 - 08.2021
- International Business
Columbus State Community College
High School Diploma -
Whetstone
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