Emely Perez
The Colony,TX
Summary
Resourceful Service Team Member known for high productivity and efficient task completion. Specializes in customer service, problem-solving, and teamwork with the ability to excel through communication, adaptability, and leadership. Committed to enhancing team performance and improving customer satisfaction in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Service Team Member
Michales
Lewisville/Flower Mound, TX
02.2023 - 08.2024
- Greeted customers and provided excellent customer service.
- Assisted customers with finding the right product for their needs.
- Processed transactions accurately and efficiently using a point-of-sale system.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Collaborated with the customer service team to handle inquiries, returns, and exchanges, ensuring a seamless and positive experience for all customers.
- Handled inventory management, including tracking, restocking supplies as needed, and maintaining an organized backroom.
- Stocked shelves and organized products by category, ensuring the store maintained visual standards and contributed to an appealing shopping environment.
- Provided training and support to new team members, helping them integrate quickly into the team and adhere to best practices.
Education
Associate of Arts - Business Administration
Collin College
Frisco, TX05-2026
High School Diploma -
Penn Foster High School
Scranton, PA03-2024
Skills
- Customer Service
- Inventory Management
- POS Systems
- Teamwork and Collaboration
- Strong decision making skills
- Multitasking
- Attention to detail
- Proficient in English and Spanish
Timeline
Service Team Member
Michales
02.2023 - 08.2024
Associate of Arts - Business Administration
Collin College
High School Diploma -
Penn Foster High School
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