Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emely Pichardo

San Antonio,TX

Summary

Dynamic professional with a proven track record at Banco Central de la República Dominicana, excelling in complex information analysis and customer service. Demonstrated expertise in marketing and negotiation, achieving efficiency and satisfaction. Skilled in organizing data and implementing information systems, I drive results through effective communication and a goal-oriented approach.

Overview

13
13
years of professional experience

Work History

Data Analyst

Outlier
01.2025 - Current
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Utilized data visualization tools to effectively communicate business insights.
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
  • Improved decision-making processes with accurate data analysis and visualization techniques.

Data Entry Clerk

OneForma
12.2024 - Current
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.

Taxpayer Information Assistant

Dirección General de Impuestos Internos
06.2019 - 04.2021
  • Seeking solutions that ensure customer satisfaction while also being viable for the company.
  • Identification and anticipation of potential issues and needs to achieve greater efficiency and customer satisfaction.
  • Task planning and support for other departments when necessary.
  • Customer service and advisory.

Junior Sales Agent

Banco BHD León
07.2014 - 09.2015
  • Conducting marketing activities to attract new clients.
  • Task planning and providing support to other departments when necessary.
  • Recording invoices and reconciling bank transactions.
  • Proactivity and careful customer attention are essential to achieving set objectives.

Administrative Assistant

Banco Central de la República Dominicana
07.2012 - 01.2013
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Proofread content for typo-free emails and documentation.
  • Developed and maintained filing systems for confidential documents and records.
  • Compiled data from various sources into organized reports for review by management team.

Education

Some College (No Degree) - Financial Analyst

Universidad Apec

Skills

  • Ability to analyze complex information, and explain it in an understandable manner
  • Analysis, implementation, and evaluation of information systems
  • Negotiation skills
  • Goal-oriented work approach
  • Communication skills
  • Customer service
  • Marketing expertise
  • Organization and planning abilities

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Data Analyst

Outlier
01.2025 - Current

Data Entry Clerk

OneForma
12.2024 - Current

Taxpayer Information Assistant

Dirección General de Impuestos Internos
06.2019 - 04.2021

Junior Sales Agent

Banco BHD León
07.2014 - 09.2015

Administrative Assistant

Banco Central de la República Dominicana
07.2012 - 01.2013

Some College (No Degree) - Financial Analyst

Universidad Apec

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Emely Pichardo