Overview
Work History
Education
Certification
Languages
Timeline
Generic

Emely Polanco

Orlando,FL

Overview

8
8
years of professional experience
1
1
Certification

Work History

Area Asset Protection Manager

Gap Inc
Orlando/Jacksonville, FL
06.2020 - Current
  • Lead operational compliance, safety, and loss prevention strategies across 30+ high-volume locations, influencing cross-functional leaders to drive process alignment and performance.
  • Monitor high customer foot traffic during peak retail days and train store teams on maximum capacity protocols and safety procedures to ensure readiness and crowd control.
  • Support capital investment projects including new store openings, technology installations, and operational readiness, ensuring project timelines and stakeholder coordination.
  • Serve as East Zone Analyst Ambassador, transforming operational metrics into actionable insights to guide regional-level strategies and improve shrink, safety, and compliance outcomes.
  • Ranked top 10 internal investigator in the East Zone; led data-driven investigations into thefts and company violations, identifying patterns and reducing shortage across portfolio.
  • Collaborate with HR, Legal, Maintenance, and Global Security to respond to incidents, strengthen audit readiness, and implement scalable operational solutions.
  • Coordinated safety events with local law enforcement and vendors to promote and fundraise for the National Center for Missing & Exploited Children, enhancing community engagement and public awareness.
  • Coach and mentor salaried and hourly leaders to build engaged teams and strengthen leadership pipeline.

Asset Protection Supervisor

Gap Inc
Miami, FL
07.2019 - 06.2020
  • Directed safety, shrink, and compliance initiatives across store locations, serving as a key partner in operational planning and business continuity.
  • Spearheaded readiness efforts for peak seasons and major events, ensuring seamless execution and risk mitigation.
  • Piloted automation tools to streamline incident tracking and enhance reporting accuracy.
  • Utilized data to identify loss trends, improve inventory accuracy, and support profit protection.
  • Led regional training for new AP supervisors, reinforcing standards and cultivating leadership.

Therapeutic Services Director

Boca Raton Rehabilitation Center
Boca Raton, FL
01.2018 - 07.2019
  • Designed and led inclusive programs for 120+ patients daily, prioritizing personalized care and seamless guest experiences.
  • Introduced sports and leisure activities to patients of all ages to strengthen alignment with PT/OT goals and enhance physical, social, and cognitive development.
  • Applied behavioral strategies to improve safety, satisfaction, and independence for patients and caregivers.
  • Coordinated daily operations and community re-entry programs to ensure smooth transitions and discharge success.
  • Managed a $15,000 annual departmental budget and daily activity planning.

Education

Bachelor of Science - Recreation and Sports Management

Florida International University
Miami, FL

Certification

  • Wicklander-Zulawski Certified - Investigative Interviewing Techniques
  • MS Office tools, Google Suite and Power Point
  • CPR Certified – Adult, Infant, and AED Procedures

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Limited

Timeline

Area Asset Protection Manager

Gap Inc
06.2020 - Current

Asset Protection Supervisor

Gap Inc
07.2019 - 06.2020

Therapeutic Services Director

Boca Raton Rehabilitation Center
01.2018 - 07.2019

Bachelor of Science - Recreation and Sports Management

Florida International University

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Emely Polanco