Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emely Reyes

Harrisburg,PA

Summary

Adept at office administration and fluent in Spanish, I excelled in customer service at Harrisburg School District, streamlining processes to enhance efficiency. Leveraging strong organizational skills and proficiency in multi-line phone systems, I significantly improved administrative support, demonstrating a commitment to confidentiality and customer satisfaction.

Overview

12
12
years of professional experience

Work History

Secretary

Harrisburg School District
10.2022 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Handled daily scheduling tasks and provided administrative support for entire school building.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Screened visitors and issued badges to maintain safety and security.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Translate for anyone in the building that need my services.

Home Health Aide

GHG Health Aide
12.2019 - 09.2021
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Home Health Aide

Sweet Home Healthcare
03.2018 - 12.2019
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Cashier

Price Rite Supermarkets
02.2015 - 05.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Apartment Leasing Agent

Riverfront Park Apartments
02.2012 - 08.2014
  • Managed move-in and move-out processes efficiently, minimizing vacancies by coordinating unit turnovers quickly and effectively.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.

Education

High School Diploma -

John Harris High
Harrisburg, PA
08.2008

Skills

  • Customer Service
  • Verbal and written communication
  • Office Administration
  • Organization
  • Multi-Line Phone Systems
  • Mail distribution
  • Meeting Support
  • Fluent in Spanish

Languages

Spanish
Native or Bilingual

Timeline

Secretary

Harrisburg School District
10.2022 - Current

Home Health Aide

GHG Health Aide
12.2019 - 09.2021

Home Health Aide

Sweet Home Healthcare
03.2018 - 12.2019

Cashier

Price Rite Supermarkets
02.2015 - 05.2016

Apartment Leasing Agent

Riverfront Park Apartments
02.2012 - 08.2014

High School Diploma -

John Harris High

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Emely Reyes