Emely Reyes
Harrisburg,PA
Summary
Adept at office administration and fluent in Spanish, I excelled in customer service at Harrisburg School District, streamlining processes to enhance efficiency. Leveraging strong organizational skills and proficiency in multi-line phone systems, I significantly improved administrative support, demonstrating a commitment to confidentiality and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Secretary
Harrisburg School District
2022.10 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Handled daily scheduling tasks and provided administrative support for entire school building.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Screened visitors and issued badges to maintain safety and security.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Translate for anyone in the building that need my services.
Home Health Aide
GHG Health Aide
2019.12 - 2021.09
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Home Health Aide
Sweet Home Healthcare
2018.03 - 2019.12
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Cashier
Price Rite Supermarkets
2015.02 - 2016.05
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Apartment Leasing Agent
Riverfront Park Apartments
2012.02 - 2014.08
- Managed move-in and move-out processes efficiently, minimizing vacancies by coordinating unit turnovers quickly and effectively.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Education
High School Diploma -
John Harris High
Harrisburg, PA08.2008
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Multi-Line Phone Systems
- Mail distribution
- Meeting Support
- Fluent in Spanish
Languages
Spanish
Native or Bilingual
Timeline
Secretary
Harrisburg School District
2022.10 - Current
Home Health Aide
GHG Health Aide
2019.12 - 2021.09
Home Health Aide
Sweet Home Healthcare
2018.03 - 2019.12
Cashier
Price Rite Supermarkets
2015.02 - 2016.05
Apartment Leasing Agent
Riverfront Park Apartments
2012.02 - 2014.08
High School Diploma -
John Harris High
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