Emely Reynoso
Ozone Park,NY
Summary
Hard-working student with knowledge of bookings, reservations, and scheduling. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently adaptable by my peers, I can be relied upon to help your team achieve its goals.
Overview
4
4
years of professional experience
Work History
Pharmacy Assistant/Technician
Ralph Pharmacy
820 Wyckoff Ave
08.2023 - 01.2024
- Answered telephones and provided information about orders, store hours and pharmacy procedures.
- Greeted customers and responded to questions in a professional manner.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported inventory management, ensuring everything is properly stocked and monitored expiration dates for medication safety.
- Merchandised over-the-counter goods and rotated stock.
- Counted and labeled prescriptions with correct item.
- Updated computer system with current customer, payment and inventory information.
- Supported operations with filing, copying and faxing.
- Maintained strict confidentiality and compliance with HIPAA regulations, ensuring patient privacy.
- Provided technical support for pharmacy computer systems, ensuring uninterrupted operations.
- Worked with primeRX
SUPERMARKET CASHIER
Check Food Universe
Ridgewood, NY
03.2021 - 01.2022
- Processed cash, check and credit cards for customer purchases
- Counted cash drawers at beginning of shifts to verify correct amounts
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
- Helped customers locate merchandise
- Participated in ongoing training to enhance own job skills and knowledge
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
PARTY HOSTESS
Laserbounce
Glendale, NY
03.2020 - 01.2021
- Greeted guests and provided excellent customer service
- Coordinated activities such as games, contests or karaoke for guests' enjoyment
- Communicated effectively with co-workers, management team and customers
- Managed guest lists and seating arrangements at parties
- Organized party supplies, decorations, catering and entertainment for events
- Supervised staff to ensure quality service was provided during events
- Addressed customer complaints promptly and professionally
- Multitasked efficiently while managing multiple projects simultaneously
RECEPTIONIST
Northwell Health - Go Urgent Care
Ridgewood, NY
10.2020 - 04.2021
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
- Updated contact lists regularly to maintain accuracy of information
- Managed daily calendar appointments for staff members
- Assisted in resolving customer complaints and disputes
- Complied with privacy and confidentiality policies when communicating with callers and guests
Education
Certificate - Medical Office Administrator
Institute of Medical And Business Careers
Pittsburgh, PA06.2024
ASSOCIATE IN SCIENCE (A.S.) - HEALTH SCIENCE CANDIDATE
New York City College of Technology
Brooklyn, NY06.2023
Skills
- Service Quality
- Booth Management
- Guest Experiences
- Active Listening
- Team Goals
- Critical Thinking
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Assistant/Technician
Ralph Pharmacy
08.2023 - 01.2024
SUPERMARKET CASHIER
Check Food Universe
03.2021 - 01.2022
RECEPTIONIST
Northwell Health - Go Urgent Care
10.2020 - 04.2021
PARTY HOSTESS
Laserbounce
03.2020 - 01.2021
Certificate - Medical Office Administrator
Institute of Medical And Business Careers
ASSOCIATE IN SCIENCE (A.S.) - HEALTH SCIENCE CANDIDATE
New York City College of Technology