Emely Sotelo
Brooklyn,NY
Summary
Hello! My name is Emely Sotelo-Lucero. I’m a 17 years old girl and still in High school. I will be graduating in 2025. I’ve been working since I was 14 but only part time because I’m still underage. That’s doesn’t stop me being responsible from school and at home. I always have my time organised and managed.
Overview
2
2
years of professional experience
Work History
Bagel Shop
Baker and Cashier
Brooklyn, NY
05.2023 - 02.2024
- Assisted in training new employees on proper procedures for mixing dough, forming bagels, baking them properly and packaging them correctly.
- Monitored inventory levels of ingredients and supplies needed for production.
- Measured and weighed dough portions accurately to ensure consistent product size and weight.
- Reviewed expiration dates on items and removed expired products from stock to maintain quality.
- Met with customers to discuss needed bakery items and take orders.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
- Organized store by returning merchandise to proper areas and restocked displays.
- Inspected baking equipment in accordance with cleanliness and safety standards.
- Baked fresh bread and pastries for cafes and restaurants.
- Performed regular maintenance checks on machinery to identify potential problems early on.
- Stored prepared bagels in appropriate containers for sale or delivery.
- Provided customer service when necessary by answering questions about the product or taking special orders from customers.
- Kept up-to-date on all food safety regulations and policies related to bagel making.
- Organized storage area to ensure easy access to supplies needed for production.
Rainbow
Retail Sales Associate and Cashier
Brooklyn, NY
08.2022 - 03.2023
- Maintained updated knowledge through continuing education and advanced training.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Managed household errands and other essential duties.
- Achieved cost-savings by developing functional solutions to problems.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
High School Diploma -
Franklin Delano Roosevelt High School
Brooklyn, NY06-2025
Skills
- Waste Reduction
- Sanitation Procedures
- Temperature Monitoring
- Order Fulfillment
- Customer Service
- Customer Assistance
- Time management skills
- Cash Drawer Balancing
- Money Handling
- Customer Relations
- Order Taking
- Customer service excellence
- Cleaning and sanitizing
- Friendly and outgoing
- Safety mindset
- Highly motivated
- Stock management
- Employee Scheduling
Timeline
Bagel Shop
Baker and Cashier
05.2023 - 02.2024
Rainbow
Retail Sales Associate and Cashier
08.2022 - 03.2023
High School Diploma -
Franklin Delano Roosevelt High School