Emely Sierra Rodriguez

As a starting Medical Assistant, I completed my externship at Kalioundji Sam: Cardiology and internal medicine where i applied both my clinical and administrative skills to use, I gained valuable hands-on experience working primarily in the back office. During this time, I helped prepare and assist patients with procedures , took vital signs and did up to more than 30 EKGs a day which helped improve my pace with patients , supported clinical procedures, and ensured a comfortable and efficient flow of care. I also assisted with front-office responsibilities often such as confirming appointments, answering phone calls, and completing insurance authorizations/ eligibility. This experience strengthened my communication skills, attention to detail, and ability to support both patients and providers in a busy clinic environment, where I learned that I truly thrive in fast-paced settings.

• Patient communication and Customer service
• Eligibility and Insurance authorization's
• Collaborated with the healthcare team to provide efficient and high-quality patient care
• Assisted healthcare professionals with patient examinations and procedures
• Educated patients on post treatment care
• Optimized patient intake process by ensuring precise documentation of vital signs and medical history