Emely Tiburcio
Wellington,FL
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Proactive and hardworking individual focused on continuous operational improvement. Successful background matching employees with roles for maximum performance. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Chief Operating Officer
One Point Inc
09.2021 - Current
- Operational management ensuring smooth daily operations, including logistics and maintaining company standards.
- Staff management hiring, training, and supervising employees.
- Financial oversight monitoring budgets, sales targets and financial performance, as well as implementing cost-saving measures.
- Customer service maintaining high customer service and addressing concerns and complaints.
- Strategic planning developing and implementing business strategies to improve company performance and achieve set goals.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands
- Prepared documents, reports and presentations for executives using advanced software proficiencies.
- Used QuickBooks to produce monthly invoices, reports and other deliverables.
- Responded to over 50 emails per day and other correspondence to facilitate communication and enhance business processes.
- Created detailed expense reports and requests for capital expenditures.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Property Manager
Sympatico Real Estate
01.2021 - 09.2021
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Developed and executed plan to achieve and maintain 60% or better rate of occupancy.
Education
Bachelor of Science - Forensic Science
Lynn University
Boca Raton, FL05.2018
Skills
- Bilingual: English, Spanish, French
- 55 WPM typing speed
- QuickBooks expert
- Overseeing Employees
- Organizational, multi-tasking
- Payroll Operations
- Public relations
- Department Oversight
- Expense reporting
Accomplishments
- Oversaw and effectively increased production sales more than 60% in 3 months.
- Relieved an outstanding debt with high interest rates within 8 weeks, increasing business profitability.
- Developed a healthy lifestyle coaching program, with successful approval rates.
- Supervised team of 30 staff members during sheriff campaign.
Languages
Spanish
Native or Bilingual
French
Professional Working
Timeline
Chief Operating Officer
One Point Inc
09.2021 - Current
Property Manager
Sympatico Real Estate
01.2021 - 09.2021
Bachelor of Science - Forensic Science
Lynn University
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