Emelyn Letendre-Cunha

Provided care to elderly family members; Provided care to children aging from 3 months to elementary and middle school.

• Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
• Maintained clean, safe, and well-organized patient environment.
• Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
• Ensured child safety through diligent supervision and adherence to established protocols.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Applied positive behavior management techniques to enhance social interactions and emotional development.
• Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
• Collaborated with parents to develop individualized care plans addressing specific needs of their children.
• Assisted with homework completion, reinforcing subject matter comprehension and academic success.
• Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
• Supported cognitive development with age-appropriate learning materials and engaging educational games.
• Developed fine motor skills with hands-on activities such as arts and crafts or puzzles.
• Improved communication skills by engaging children in age-appropriate conversations and active listening.
• Provided transportation to extracurricular activities, ensuring punctuality and fulfilling parental requests.
• Liaised with parents and guardians to discuss child progress.
• Read stories, sang songs and facilitated creative play.
• Helped children develop motor skills in preparation for preschool and kindergarten.
• Assisted in potty training and toilet hygiene.
• Provided support and guidance to children in conflict resolution.
• Created and implemented activities to promote language development.
• Responded to inquiries from parents and guardians.

• Increased customer satisfaction by addressing and resolving complaints in a timely manner
• Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
• Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
• Enhanced company reputation by providing exceptional customer service and support.
• Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.

• Built long-term supplier relationships with vendors to establish quality and competitive pricing.
• Collaborated with internal departments to better understand needs and determine purchasing requirements.
• Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
• Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
• Coordinated with logistics teams to resolve any shipping delays or discrepancies while minimizing impact on operations.
• Coordinated with quality control teams to address and rectify any product issues, maintaining high standards of quality.
• Managed and maintained purchase orders and invoices.
• Devised and implemented policies and procedures for purchasing and inventory control.

• Collaborated with multidisciplinary teams to facilitate client care and reduce case management barrier.
• Developed strong relationships with healthcare providers to ensure patient-centered care was consistently provided.
• Collaborated with insurance companies to obtain authorizations for needed services while minimizing out-of-pocket costs for patients.
• Managed high caseloads, prioritizing tasks and maintaining organized records for timely follow-ups and accurate reporting.

• Oversaw inventory management systems, ensuring adequate stock levels were maintained while minimizing excess or obsolete items.
• Served as primary receptionist for greeting, directing and assisting visitors and directing incoming calls.

• Reduced operational costs through strategic sourcing, vendor negotiations, and bulk purchasing of materials.
• Improved materials tracking accuracy with the implementation of barcode scanning technology and digital recordkeeping.
• Spearheaded initiatives for continuous improvement within the materials management department by identifying inefficiencies and developing solutions.
• Streamlined procurement processes for faster order fulfillment and improved supplier relationships.
• Evaluated new suppliers based on pricing, quality assurance capabilities, delivery timelines, payment terms, and other criteria relevant to business needs.
• Conducted regular audits of inventory levels to ensure accuracy and maintain optimal stock levels.
• Managed budgets related to purchasing activities including capital expenditure projects as well as ongoing operating expenses within the department.
• Introduced automation solutions for repetitive tasks within the materials management function, increasing staff productivity while decreasing error rates.
• Maintained compliance with industry regulations and environmental standards by ensuring proper storage, handling, and disposal of hazardous materials.
• Managed subordinates and gave directives, drafted schedules and comprehensively evaluated performance.
• Monitored inventory levels and avoided shortages with timely replenishment of stock.
• Negotiated pricing and terms with vendors to secure best value for company.
• Reviewed and approved purchase orders and invoices for accuracy and completeness.
• Cultivated strong relationships with vendors to maintain and improve levels of customer service.
• Hired and trained purchasing staff to improve effectiveness of purchasing operations.