EMELYN REIHS
Kennewick,WA
Summary
Dedicated professional with experience in online shopping and customer service. Skilled in order processing, inventory management, and effective communication. Ready to leverage expertise to improve customer experiences and streamline operations.
Overview
4
4
years of professional experience
Work History
Sorting Associate
Amazon
Pasco, Washington
05.2025 - 02.2026
- Sorted packages efficiently for quick processing and shipment.
- Operated scanning equipment to track inventory movement accurately.
- Maintained organization of sorting area to optimize workflow and safety.
- Followed safety protocols to minimize risks during sorting operations.
Online Personal Shopper
Walmart
Richland, Washington
03.2024 - 02.2025
- Assisted customers in selecting products based on preferences and needs.
- Managed online orders, ensuring accuracy and timely processing.
- Communicated with customers to address inquiries and resolve issues.
- Collaborated with team members to improve shopping experiences.
- Utilized Walmart's online shopping platform for order fulfillment tasks.
- Organized inventory to ensure product availability for online orders.
- Provided feedback on customer trends to enhance service offerings.
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Greeted customers and provided excellent customer service.
- Processed refunds, returns and exchanges efficiently.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
- Assisted in selecting items according to customer preferences.
- Organized consistent hourly deliveries by smoothly selecting and purchasing items.
- Maintained accurate records of orders, returns, exchanges and payments.
- Reconciled discrepancies between inventory levels and purchase orders.
Online Personal Shopper
Walmart
Kennewick, Washington
12.2021 - 03.2023
- Assisted customers in selecting products based on preferences and needs.
- Managed online orders, ensuring accuracy and timely processing.
- Communicated with customers to address inquiries and resolve issues.
- Utilized Walmart's online shopping platform for order fulfillment tasks.
Housekeeper
My Place Hotels
Pasco, Washington
06.2022 - 11.2022
- Cleaned guest rooms and public areas to maintain high cleanliness standards.
- Restocked supplies and amenities to ensure guest satisfaction and comfort.
- Collaborated with hotel staff to address guest requests promptly.
- Inspected rooms for maintenance issues and reported findings to management.
- Followed safety protocols while using cleaning chemicals and equipment.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
Education
High School Diploma -
Columbia High School
Burbank, WA05-2020
Skills
- Package sorting
- Inventory tracking
- Safety compliance
- Order processing
- Workflow organization
- Efficient sorting
- Customer service
- Time management
- Product sorting
- Workflow management
- Speed and accuracy
Timeline
Sorting Associate
Amazon
05.2025 - 02.2026
Online Personal Shopper
Walmart
03.2024 - 02.2025
Housekeeper
My Place Hotels
06.2022 - 11.2022
Online Personal Shopper
Walmart
12.2021 - 03.2023
High School Diploma -
Columbia High School