Emely S. Peña
Pomona,NY
Summary
Talented and ethical with team leadership, planning and organizational skills built during successful career. Motivated young lady with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
8
8
years of professional experience
Work History
Account Manager Assistant
Bright Sky Management
Pomona, NY
12.2021 - Current
- Manage multiple rental properties account
- Collecting rent and other property fees from tenants and individual owners
- Handling tenants questions, complaints, etc
- Paying property expenses, including taxes, mortgages, payroll, insurance premiums and maintenance costs
- Reporting property's financial status, occupancy and expiring leases to property owners/managers
- Meeting potential tenants, showing them properties and assessing their applications in accordance with anti-discrimination laws
- Advertising vacant properties and hiring leasing agent to find tenants as needed
- Arranging contracts for maintenance, trash removal, landscaping, security and other ongoing services and managing disputes with these service providers where appropriate
- Investigating and resolving property complaints and rental violations
Orthodontic Assistant
Dr. Ramaswamy
New City, NY
03.2019 - 12.2021
- Ensuring that all orthodontic instruments and equipment are properly sterilized before each use
- Taking dental molds of patients' teeth for the fabrication of retainers
- Obtaining patient records (photographs, ceph, & pan)
- Educate patients on proper oral hygiene including brushing, flossing techniques, Invisalign, etc
- Responsible for stock-keeping and placing orders
- Greet patients and interview them to determine their reason for visiting
- Translate in-person and phone calls
- Provide chairside assistance by handing orthodontists the instruments needed during procedures
- Handle minor housekeeping duties to ensure that the facility is kept clean and sterilized on a constant basis
- Prepare examination and procedure rooms by ensuring that all supplies are available .
- Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup
- Prepared patient for orthodontist and performed simple tasks, such as tightening braces and conducting preliminary examinations
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices
Orthodontic Assistant
Dr. Henick
Suffern, NY
03.2017 - 03.2019
- Front desk assistance
- Translate in-person and phone calls
- Educate patients on proper oral hygiene
- Responsible for sterilization of chairs and instruments
- Greet patients and interview them to determine their reason for visiting
- Provide chairside assistance
- Respond to incoming telephone calls
- Handle minor housekeeping duties to ensure that facility is kept clean and sterilized on constant basis Assist Spanish speaking patients by translating
- Prepare examination and procedure rooms by ensuring that all supplies are available
Youth Worker
The Haverstraw Community Center
Haverstraw, NY
07.2015 - 10.2017
- Mentor youth children in grades 3-8 during after school programs
- Interact with community members and respond to questions
- Translate in-person and phone calls
- Maintain confidentiality at all times
- Tutor students in Math, English, Social Studies, and Science
- Serve as recreational aide for children during summer camp
- Care for and supervise children at all times to ensure safety
- Treat incoming and outgoing phone calls
- Monitor guest sign-in at front desk
- Order office supplies and organize supply room
- Maintain and update client/parent demographics in Microsoft Excel database
- Document weekly meeting minutes and distribute them to community center staff
Education
High School Diploma -
North Rockland High School
Thiells, NY06.2016
Bachelors of Science - GeneralBusiness Administration
Mercy College
Dobbs Ferry, NY05.2021
Certificate in Dental Assistant -
Monroe Community College
Rochester, NY05.2021
Skills
- Ethical, reliable, and motivated team player with demonstrated experience in multiple fields, such as customer service, reception, working with children, community, etc
- Bilingual in Spanish & English languages
- Capable of handling difficult situations in workplace with assertive problem solving skills
- Experience with Microsoft, Excel, Adobe Acrobat, etc
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Account Manager Assistant
Bright Sky Management
12.2021 - Current
Orthodontic Assistant
Dr. Ramaswamy
03.2019 - 12.2021
Orthodontic Assistant
Dr. Henick
03.2017 - 03.2019
Youth Worker
The Haverstraw Community Center
07.2015 - 10.2017
High School Diploma -
North Rockland High School
Bachelors of Science - GeneralBusiness Administration
Mercy College
Certificate in Dental Assistant -
Monroe Community College
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