Highly Motivated Counseling student dedicated to providing exceptional care and devising creative and effective treatment plans to successfully treat children, adolescents, and adults dealing with mental health issues. Strong interest in spiritual integration in the therapeutic session.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Health Care NCO
US Army
12.2021 - 12.2022
Supervisor of Post Anesthesia Care Unit.
Responsible for daily operations and continued functionality of unit.
In charge of rapid response times and implementing resolutions in timely and efficiently manner.
Developing plan of action for interdepartmental communication and collaboration.
Responsible for support staff scheduling, training, and development. Overseer of process implementation, development, and improvement.
Managed supply budget of $100,000 and equipment worth 2 million dollars with 100% accountability.
Discussed medical histories with patients in effort to provide most effective medical advice
Defined testing protocols, quality assurance initiatives and clinic policies and procedures
Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility
Created customized care plans, working with hospital staff and families to assess and meet individual needs
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability
Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction
Communicated with patients, ensuring that medical information was kept private
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care
Spearheaded and implemented new projects to expand scope of engagement
Scheduled surgeries, managed pre-certifications and verified insurance coverage
Healthcare NCO
US Army
01.2019 - 12.2021
Non Commissioned Officer in charge of Women’s Health Clinic.
In charge of welfare, training, discipline, and readiness in a 120 bed Military Treatment Facility.
Senior Enlisted Leader of OB/Gyn department.
Manager of payroll and time keeping responsibilities.
Overseer of process implementation and development.
Management of diverse situations and work forces.
Automated Time Attendance and Production System (ATAAPs) timekeeper.
Defense Medical Logistics Standard Support (DMLSS).
In charge of temperature sensitive medical products.
Digital Training Management System (DTMS) manager.
Scheduled surgeries, managed pre-certifications and verified insurance coverage
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability
Defined testing protocols, quality assurance initiatives and clinic policies and procedures
Successfully negotiated client contract renewals to create increased revenue
Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations
Discussed medical histories with patients in effort to provide most effective medical advice
Created customized care plans, working with hospital staff and families to assess and meet individual needs
Emergency Care Sergeant
US Army
04.2016 - 12.2018
Served as emergency care Sergeant in treatment section for 1st Battalion, 67th Armor Regiment.
Provided point of injury and level one medical treatment care and evacuation for over 600 soldiers.
Responsible for health, welfare, discipline, and training combat medics, maintained accountability of tactical combat medical care equipment set supplies vehicle components valued in excess of $243,116.
Worked in conjunction with Physician Assistant daily in care of more than 3700 soldiers.
Company Combat Lifesaver (CLS) Instructor.
Oversaw recruitment, orientation and performance evaluations of employees
Monitored implementation and success of protocols and programs
Maintained communication and good working relationship with facility administration
Maintained confidentiality and security of health records and medical information
Evaluated and recommended methods of improving operational performance
Recognized and treated medical conditions with proven techniques, equipment and knowledge of medical and military protocols
Completed patient care reports and checklists of daily duties per established military practices, guidelines and regulations
Conducted patient intake and triage procedures
Dispensed medications and monitored patient reactions
Utilized communication devices to maintain contact with supervisors
Collaborated with medical doctors and other healthcare professionals
Education
Master of Arts - Licensed Professional Counseling
Liberty University
Lynchburg, Virginia
02.2025
Bachelor of Science - Psychology
University of Maryland - University College
Hyattsville, MD
05.2019
Skills
Leadership
Master Resiliency Trainer
Social perceptiveness
Discernment
Verbal and Nonverbal Communication
Active Listening
Culturally Sensitive/Open Minded
Interpersonal Communication
Time Management
Personnel Management
Training and Development
Oversite of operations (ensuring compliance with regulations, protocols, and SOPs)
Resource allocation (Logistics)
Certification
Master Resiliency Trainer (MRT)
Research
Operation Warp Speed, AstraZeneca Vaccine Project Research Team Member 2021-2022. Assisted with logistics, screening, and vaccination for 313 participants in the Astrazeneca COVID-19 vaccine research study in support of Project Warpspeed.