Summary
Overview
Work History
Education
Skills
Timeline
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Emerald Merchant

Texas City

Summary

Skilled in conflict mediation and problem-solving, I have significantly contributed to team success and customer satisfaction.

Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.

Overview

6
6
years of professional experience

Work History

Barista

Starbucks
07.2020 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.

Team Member

Chick-fil-A
03.2019 - 05.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

High School Diploma -

Texas City High School
Texas City, TX
05.2023

Skills

  • Time management
  • Problem-solving
  • Exceptional customer service
  • Adaptive and creative
  • Conflict mediation

Timeline

Barista

Starbucks
07.2020 - Current

Team Member

Chick-fil-A
03.2019 - 05.2020

High School Diploma -

Texas City High School

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Emerald Merchant