Emeri Apodaca
Sylmar,CA
Summary
Fast learner, willing to take on all challenges given within an efficient and timely manner. I find myself skilled with direction taking, and retaining all new knowledge given, while also providing a very positive attitude to any work environment. I am always looking to learn new skills, and improve myself in my career. I have strong organizational skills, and am very adaptable in all changing environments. I am also a very loyal, reliable, and driven employee.
Overview
9
9
years of professional experience
Work History
Salon Manager/Stylist
Supercuts
04.2024 - 11.2024
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Managed cash flow, business transactions, banking, and accounting processes.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Scheduled employees to maintain adequate coverage during business hours.
- Maintain professionalism during high stress situations, while keeping all clientele happy.
- Handling all unexpected changes with the most efficient and logical solutions.
Salon Manager/ Stylist
Supercuts
05.2020 - 04.2024
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Managed cash flow, business transactions, banking, and accounting processes.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
Shift Leader/ Stylist
Supercuts
06.2016 - 03.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Confirmed appointments, communicated with clients, and updated client records.
Hair Salon Receptionist
Shannon Hair
10.2015 - 05.2016
- Managed inventory of salon products, ensuring adequate stock levels were maintained for smooth operations.
- Improved customer relations, effectively communicating with clients over the phone and in person to provide accurate information on services and pricing.
- Supported hairstylists by coordinating their schedules, ensuring optimal productivity.
- Processed payments accurately, handling cash transactions and balancing daily sales reports.
- Developed relationships with guests to meet client needs and encourage repeat service.
Education
Cosmetology License - Cosmetology
Flair Beauty College
Canyon Country, CA06-2016
Skills
- Customer service
- Problem-solving skills
- Client relations
- Cleanliness and sanitation
- Task delegation
- Appointment scheduling
- Conflict mediation
- Positive attitude
- Time management
- Data entry
- File organization
Timeline
Salon Manager/Stylist
Supercuts
04.2024 - 11.2024
Salon Manager/ Stylist
Supercuts
05.2020 - 04.2024
Shift Leader/ Stylist
Supercuts
06.2016 - 03.2020
Hair Salon Receptionist
Shannon Hair
10.2015 - 05.2016
Cosmetology License - Cosmetology
Flair Beauty College
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