Summary
Overview
Work History
Education
Skills
Timeline
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Emeri-Danielle Oudomsack

Ingram,TX

Summary

Accomplished Private Caregiver and Shift Supervisor with a proven track record in enhancing patient wellness and team performance. At Freddy's Frozen Custard & Steakburgers, led initiatives that significantly improved service quality and operational efficiency. Skilled in patient care and organizational abilities, adept at providing emotional support and mastering new skills rapidly. Deliberate role model, demonstrating healthy behavior for daily living and social interactions. Reliable manager enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Private Caregiver

Self-employeed
01.2024 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Administered medication as directed by physician.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Shift Supervisor

Freddy's Frozen Custard & Steakburgers
09.2023 - 01.2024
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Responded to and resolved customer questions and concerns.
  • Developed job assignments for [Type] team, planned production schedules and strengthened organization of task flows.
  • Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
  • Documented daily production and materials usage in [Software] to track data.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Completed cash and credit card transactions accurately using POS software.
  • Conducted performance reviews and provided staff with feedback and guidance.

Manager on Duty

McDonald's
04.2022 - 09.2023
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Initiated plans to improve customer relations, quality standards, and service efficiency.
  • Developed and implemented strategies to increase sales and profitability.
  • Monitored workflow to improve employee time management and increase productivity.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Achieved results by working with staff to meet established targets.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Solicited customer feedback to identify and improve on areas of weakness.

Education

High School Diploma -

Tivy High School
Kerrville, TX
05.2024

Skills

  • First aid and safety
  • Patient Care
  • Housekeeping Duties
  • Emotional Support
  • Organizational abilities
  • Respectful and Compassionate
  • Mobility Assistance
  • Fast Learner

Timeline

Private Caregiver

Self-employeed
01.2024 - Current

Shift Supervisor

Freddy's Frozen Custard & Steakburgers
09.2023 - 01.2024

Manager on Duty

McDonald's
04.2022 - 09.2023

High School Diploma -

Tivy High School

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Emeri-Danielle Oudomsack