Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emerida Hammond

Griffin,GA

Summary

Experienced professional with a strong focus on people and safety. Proficient in conflict resolution, contract compliance, and customer communications. Seeking an opportunity to utilize skills and make a valuable contribution to your company.

Overview

4
4
years of professional experience

Work History

Warehouse Associate /Back-up Problem Solver

Target
Hampton, GA
06.2024 - Current
  • Auto-Rebin team member and back-up problem solver
  • Consistently adhered to and enforced safety protocols established by headquarters
  • Efficiently processes freight by utilizing zebra device and ring scanner.
  • Demonstrates attention to detail and commitment to quality by consistently ensuring proper preparation of items in presort for successful sortation.
  • Streamlines workflow by accurately and swiftly inducting items into Opex Suresort machine.
  • Executes quality control measures for PKV grooming on an auto machine to optimize loading efficiency and mitigate loading errors. Streamlined operations through the implementation of a one-piece workflow in strict adherence to FIFO order.
  • Assist in training newer team member on AR processes.
  • Successfully utilized Apollo to track defects and resolve issues relating to missing or incorrectly processed freight.
  • Uses zebra to up/down adjust freight as needed from parent containers.
  • Learn processes of inputting loop tickets, as well as CSC tickets.
  • Attend Gemba meetings to track and discuss coachable behaviors.
  • Contributes to the Safety and ERT team as an active participant.
  • Responds to code greens as needed.

Senior Account Executive

1Connect Consulting
Sandy Springs, GA
11.2023 - 01.2024
  • Conducted interviews and recruited qualified candidates.
  • Maintained regular oversight of a small team, closely monitoring their operations and optimizing performance
  • Validated inventory by cross-referencing qualitative and quantitative data.
  • Coordinated event schedules with diverse local and private entities.
  • Demonstrated effective leadership by successfully organizing and managing event teams.
  • Collaborated with property managers and owners to foster strong relationships.
  • Managed digital and cash transactions effectively.
  • Maintained consistent records of exact event earnings per day.
  • Contributed to leadership by leading morning briefings

Claims Specialist

Goldfein Claims
Alpharetta, GA
06.2020 - 06.2023
  • Successfully handled a daily average of 50-100 inbound calls.
  • Consistently coded between 250 and 500 documents each week.
  • Successfully resolved a substantial number of customer, insurance agent, and dealer escalations on a weekly basis.
  • Maintained thorough documentation of all calls.
  • Attained commendable results in meeting both individual and collective goals through qualitative and quantitative measures.
  • Provided guidance to new team members regarding call handling procedures, professional communication skills over the phone line, organizational processes, and task deadlines.
  • Provided feedback on the performance of newly hired employees, identifying potential growth opportunities.
  • Demonstrated expertise in handling daily requests for secure handling of private client information, which included maintaining the confidentiality of social security numbers and addresses.

Education

Bachelor of Science - Kinesiology

Georgia Southern University
Statesboro, GA
07-2018

MBA - Business Administration

Clayton State
Morrow, GA

Skills

  • Product verification
  • Inventory counting
  • Inventory organization
  • Invoice Verification
  • Complex Problem-Solving
  • Quality Control
  • Leadership and team building
  • Material Handling
  • Warehouse Safety
  • Barcode scanning

Timeline

Warehouse Associate /Back-up Problem Solver

Target
06.2024 - Current

Senior Account Executive

1Connect Consulting
11.2023 - 01.2024

Claims Specialist

Goldfein Claims
06.2020 - 06.2023

Bachelor of Science - Kinesiology

Georgia Southern University

MBA - Business Administration

Clayton State
Emerida Hammond