Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Emerson Bornhoft

McKinney,TX

Summary

Well-organized and reliable with a motivation and eagerness to follow company rules and procedures. Confident, positive, and works well under pressure.

Overview

4
4
years of professional experience

Work History

General Manager

Crumbl Cookies
06.2022 - Current

- Managed teams of up to 15 employees at a time.

- Created shift plans to keep the entire team on track to meet daily goals.

- Conducted and maintained accurate inventory of all products and materials on a weekly basis.

- Ordered accurate shipments to be delivered on time each week to ensure all products remained available to customers.

- Created schedules that fit the needs of business as well as the availability of staff members.

Merchandising Shift Lead

Sam's Club
04.2020 - 04.2022

- Assist customers with finding and selecting the right products for them.

- Answering and and all customer questions in a polite and timely manner.

- Stocking and maintaining neatness of incoming and existing products.

- Operating forklifts and other types of heavy machinery according to safety regulations.

- Following a precise layout to insure products are being displayed in the correct location.


Education

Graphic Design

Brigham Young University - Idaho
Rexburg, ID

Skills

    - Experienced with computer programs such as Microsoft Word and Excel

    - Scheduling appointments

    - Answering customer questions promptly and efficiently

    - Maintaining positive customer relations

    - Keeping accurate records

    - Processing financial transactions

Accomplishments

    - June 2020 Associate of the Month ~ Sam's Club

    Awarded for going above and beyond in my work duties.

    - Crumbl Golden Pin ~ Crumbl Cookies

    Awarded 2022 quarter 4 and 2023 quarters 1, 2, and 3 for leading my team to exceed company benchmarks for customer service, product availability, quality, and order speed.

Timeline

General Manager

Crumbl Cookies
06.2022 - Current

Merchandising Shift Lead

Sam's Club
04.2020 - 04.2022

Graphic Design

Brigham Young University - Idaho
Emerson Bornhoft