Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emerson Craig

Mount Pleasant,PA

Summary

Dependable food runner successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Hardworking and enthusiastic cook trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.

Overview

2
2
years of professional experience

Work History

Food Runner

Out Of The Fire Cafe
06.2023 - Current
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Collaborated well with other food runners to deliver orders accurately.
  • Kept detailed knowledge of and followed all food safety guidelines.
  • Cultivated warm relationships with regular customers.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Responded to customer complaints and inquiries promptly, finding swift resolutions.

Crew Member

Dunkin
08.2022 - 06.2023
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with products to answer questions and make suggestions.

Cook

Laurelville Mennonite Church Center
06.2021 - 08.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Education

High School Diploma -

Mount Pleasant Area High School
Mount Pleasant, PA
06.2023

Skills

  • Critical Thinking
  • Heavy Lifting
  • Order Management
  • Serve Customers
  • Kitchen Communication
  • Complaint Handling
  • Production Preparation
  • Guest Relations
  • Teamwork and Collaboration
  • Hospitality Service Expertise
  • Effective Multitasking
  • Collaborative Relationships
  • Safe Food Handling Procedures

Timeline

Food Runner

Out Of The Fire Cafe
06.2023 - Current

Crew Member

Dunkin
08.2022 - 06.2023

Cook

Laurelville Mennonite Church Center
06.2021 - 08.2022

High School Diploma -

Mount Pleasant Area High School

Similar Profiles

CREATE PROFILE
Emerson Craig