Emerson Flores

When I was initially hired as a PT tech my responsibilities were simple but have developed extensively over the years. I started by moving patients to and from appointments with different equipment and teams. That is still my main job title and responsibility but I have taken on much more of the years. I have trained new hires on the job, I have taken over the yearly compliance trainings for all Radiology staff by working with each Rad Tech to check off their competency, and have involved myself in being present with my managers and vendors. I am constantly involved in decisions for what's best for the department in relations to Safe Patient Handling, and what's best for our patient care and needs. I am always first to respond to emergencies and high pressure situations by maintaining and assessing situations and responding accordingly. I have also expanded my level of expertise beyond just Radiology by starting a movement within my department that now expands to servicing the ER and working with techs and doctors within that department. I've spent the last 6 years trying to evolve my department and the people I work, and trying to avoid growing stagnant in what we do. I believe we can always do better.

• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Inspected equipment to identify areas of wear or causes of malfunctions.

• Patrolled store departments to check for suspicious activities.
• Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
• Controlled reduction of loss inventory by protecting company assets.
• Wrote reports outlining activities and results.
• I worked as Asset Protection Specialist, and have worked in the Computers Section of the store as well. I am familiar around a cash register, and have worked around people for an extensive amount of time. I well trained around computers, and programs regarding computing as well.
• Collaborated with store management to develop targeted action plans addressing high-risk areas and items.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Assisted customers with returns, refunds and resolving transaction issues.