Emerson Fontenelle

• Provided exceptional customer service to every guest entering the building the boost their dining experience
• Plated and ran food to tables in an efficient and effective manner
• Maintained a constant cleanliness and organization of the dining and expo area to ensure customers feel welcome and satisfied
• Collaborated with kitchen staff to ensure timely preparation and delivery of meals
• Managed mixing and pouring various types of alcoholic beverages for customers when ordered
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Handled cash transactions accurately, ensuring compliance with financial procedures and policies.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Bussed and reset tables to keep dining room and work areas clean.

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.

• Processed customer transactions efficiently using point-of-sale systems.
• Assisted customers with product inquiries and provided exceptional service.
• Maintained accurate cash drawer and balanced end-of-shift totals.
• Resolved customer complaints promptly to ensure satisfaction.
• Monitored inventory levels and reported discrepancies to management.

Worked the register handling cash payments

Packed food into boxes and bags

Hourly floor cleaning

Customer service inside and drive through