Emerson Graybill
Kansas City,MO
Summary
Flexible Rides Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences.
Outgoing Ride Operator elevating guest expectations by offering world-class service while promoting exciting amusement events and attractions. Offering proven guest service and cash handling experience in fast-paced environment to facilitate fun activities and food and beverage support. Performs shift requirements in adherence to rules and safety procedures.
Wellness-focused Animal Caretaker with full complement of skills in feeding, grooming and exercising animals. Talented in delivering routine care and specific treatments meeting animals' needs. Organized in maintaining schedules and staying on top of daily checklists.
Overview
7
7
years of professional experience
Work History
Kennel Technician
Pooches Paradise
Kansas City , MO
06.2024 - 09.2024
- Inspected kennels regularly for any possible health hazards or maintenance concerns.
- Responded to emergency situations in a timely manner while following safety protocols.
- Maintained records of animal feedings, treatments and other updates.
- Ensured cleanliness of kennels through regular sanitizing and disinfecting protocols.
- Monitored animals for signs of illness or distress and reported to supervisor immediately.
- Performed minor grooming services such as brushing fur coats and trimming nails.
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Maintained clean and orderly play yards, kennels and cages.
- Promoted optimal animal health by feeding and watering on regular schedule.
- Prepared food to meet needs of animals under care with appropriate meals.
Ride Operator
Kansas City Zoo
Kansas City, MO
07.2021 - 08.2022
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Conducted daily inspections of amusement park rides to verify functionality and safety.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Trained new ride operators on safety procedures and ride operations.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Sales Associate
Goodwill
Liberty Missouri
08.2017 - 07.2019
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Trained new employees on customer service, money handling and organizing strategies.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor of Science - Animal Science
Missouri State University
Springfield, MO05.2024
High School Diploma -
Liberty North High School
Liberty, MO05.2020
Skills
- I am very patient
- I can be stubborn
- I trained my dog in agility and obedience
- I've been in the sport of agility for six years
- I have spent four of those years training other people's dogs and helping them train their dogs in agility
- My jobs before this taught me a great deal in problem-solving
- I also work well with my coworkers
- Lastly, I like helping customers find what they are looking for or answering their questions
- Reliability
- Adaptability and Flexibility
- Teamwork and Collaboration
Timeline
Kennel Technician
Pooches Paradise
06.2024 - 09.2024
Ride Operator
Kansas City Zoo
07.2021 - 08.2022
Sales Associate
Goodwill
08.2017 - 07.2019
Bachelor of Science - Animal Science
Missouri State University
High School Diploma -
Liberty North High School
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