Emerson Greene
Baltimore,MD
Summary
Executed detailed needs assessments, presented tailored product demonstrations, and developed lasting client relationships to ensure high levels of customer satisfaction.
Overview
22
22
years of professional experience
Work History
Car Sales
Honda of Owings Mills
Owings Mills, MD
12.2017 - 05.2026
- Increased customer understanding of product offerings by presenting cutting-edge appliances in detail.
- Consistently exceeded monthly sales plans and quotas, demonstrating strong sales capabilities.
- Achieved record-setting performance in sales of extended service plans as a percentage of total sales.
- Boosted sales and commissions by effectively marketing products to commercial entities and properties.
Sales Associate
Just Cabinets Furniture & More
Brooklyn Park, MD
08.2012 - 12.2013
- Acknowledged and welcomed customers entering the store, increasing customer satisfaction by inquiring about their needs
- Guided and informed customers on styles and types of furniture or cabinets offered, improving the customer buying experience
- Demonstrated and explained products and features as they pertained to customers' needs, resulting in higher conversion rates
- Sold and promoted add-ons and extended service plans, processed sale transactions, and coordinated delivery, streamlining the sales process
Sales Associate
Home Discount Tile Center
Baltimore, MD
07.2006 - 06.2011
- Assisted customers in showroom by demonstrating and selling ceramic, porcelain, and vinyl tiles, contributing to increased sales.
- Created and presented tile layouts and patterns for kitchens and bathrooms, leading to enhanced customer satisfaction.
- Processed sales transactions using cash, credit card, and in-house credit methods, maintaining accuracy and timeliness.
- Measured customer specifications, placed special orders for non-stock items, and managed merchandise, boosting order efficiency.
Sales Associate
The Maytag Store
Lutherville, MD
02.2004 - 05.2006
- Engaged customers through detailed presentations of cutting-edge appliances, significantly improving their understanding of product offerings.
- Maintained a monthly quota and sales plan, consistently meeting or exceeding targets
- Held company record in extended service plan sales (percent to sale), demonstrating top performance
- Generated outside sales by marketing to companies and commercial properties, boosting overall sales and commissions
Education
High School - undefined
Fredrick Douglas High School
Baltimore, MDAdult Continueing Education
Anne Arundel Community College
Arnold, MDSkills
Generated a significant number of leads through effective cold calling
Achieved high engagement during product demonstrations, resulting in increased interest
Streamlined order processing to enhance customer satisfaction and reduce delays
Optimized CRM software usage to improve data accuracy and accessibility
Timeline
Car Sales
Honda of Owings Mills
12.2017 - 05.2026
Sales Associate
Just Cabinets Furniture & More
08.2012 - 12.2013
Sales Associate
Home Discount Tile Center
07.2006 - 06.2011
Sales Associate
The Maytag Store
02.2004 - 05.2006
High School - undefined
Fredrick Douglas High School
Adult Continueing Education
Anne Arundel Community College