Emerson Morgan
Summary
Service‑oriented professional with experience supporting learning technologies, assisting users with technical needs, and maintaining accurate, confidential records across academic and public service settings. Known for responsive support, clear documentation, and a user‑first approach when resolving inquiries and improving access to learning resources. Brings a strong commitment to reliability, collaboration, and creating smooth, positive experiences for learners and colleagues.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Part-Time English Instructor
Johnston Community College
Remote
01.2024 - Current
- Prepared learning aids and resources for students to support their online learning.
- Maintained correct records of student attendance and grades in accordance with school policies.
- Adapted LMS materials to be more accessible for diverse populations and needs.
Adjunct Professor
Utah Valley University
Orem
08.2023 - Current
- Executed operational tasks related to the university's LMS, such as organizing content and assignments.
- Documented accurate records regarding student grades and attendance.
- Maintained confidentiality when working with student information.
Library Clerk
Springville Public Library
Springville
02.2023 - Current
- Provided enthusiastic service to patrons in locating library materials and resources.
- Responded promptly and courteously to emails from patrons regarding their inquiries or complaints.
- Facilitated technology assistance for patrons using computers and printers.
- Created clear, written instructions regarding policies and operations for other library clerks.
Education
Master of Arts - English
Brigham Young University
Provo, UTBachelor of Arts - English
Brigham Young University-Idaho
Rexburg, ID,Skills
- Detail-oriented
- Problem solving
- Responsible
- User-focused
- Strong written and verbal communication
- Microsoft Office (Word, Excel, PowerPoint)
Certification
Diversity in the Workplace Training — Equality Utah
Timeline
Part-Time English Instructor
Johnston Community College
01.2024 - Current
Adjunct Professor
Utah Valley University
08.2023 - Current
Library Clerk
Springville Public Library
02.2023 - Current
Master of Arts - English
Brigham Young University
Bachelor of Arts - English
Brigham Young University-Idaho