Emerson Pustulka
Hamburg,NY
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
4
4
years of professional experience
Work History
Customer Service Specialist
Joylan Theatre
Springville, NY
03.2021 - Current
- Worked with high-powered machinery.
- Handled registers and money.
- Created a welcoming place for customers.
Server
Darden Restaurants, Olive Garden
Fairlawn, OH
05.2024 - 08.2024
- Provided excellent customer service to ensure satisfaction
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Explained menu items, describing ingredients and cooking methods upon request.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Barback
Eurogyro
Akron, OH
10.2023 - 12.2023
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Successfully managed multiple tasks simultaneously while providing quality service.
- Kept storage areas organized and clean, adhering to establishment's standards.
- Restocked bar with necessary supplies, including liquor, beer, wine, and mixers.
Education
High School Diploma -
Frontier High School
Hamburg, NY06-2023
Skills
- Complaint resolution
- Customer Order Management
- Process Optimization
- Problem Resolution
- Good communication skills
- Customer Service
Affiliations
- love getting into the outdoors, just recently finished traveling the country from Ohio to Washington down the east coast and back
- enjoy working with my hand whether it be drywall, carpentry, or electrical. just love doing things
- and I love being around people!
Languages
English
Native/ Bilingual
Timeline
Server
Darden Restaurants, Olive Garden
05.2024 - 08.2024
Barback
Eurogyro
10.2023 - 12.2023
Customer Service Specialist
Joylan Theatre
03.2021 - Current
High School Diploma -
Frontier High School
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