Emerson Sanchez
Cedar Park,TX
Summary
Dynamic and results-driven professional with experience at Tesla and Jung Do America Inc. Skilled in pipe installation and pressure testing, I excel in fostering client relationships and enhancing service efficiency. Proven ability to streamline operations while delivering exceptional customer service, ensuring satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Plumber's Assistant
Jung Do America Inc
10.2024 - Current
- Supported lead plumber in implementing preventive maintenance measures, extending the lifespan of plumbing systems.
- Increased client trust by providing clear explanations of repairs and installations, fostering positive relationships.
- Ensured timely arrival at job sites by maintaining punctuality and effective route planning strategies.
- Delivered exceptional customer service by addressing inquiries professionally and courteously.
Welder Helper
Jungdo America Inc
10.2024 - Current
- Fetched materials, equipment, and tools for welding professionals.
- Removed trash and excess materials to clean up work areas.
- Supported welders with precise measurements, cutting, and fitting of metal components for accurate assembly.
- Prepared welding equipment to perform advanced welding work.
Tire Service Assistant
Big Brand Tire
05.2024 - 10.2024
- Contributed to the growth of the company by actively participating in promotional events, showcasing expertise in tire services, and engaging potential customers.
- Reduced wait times for customers by efficiently scheduling appointments and coordinating with team members to ensure prompt service.
- Demonstrated consistent adherence to company policies regarding safety procedures and protocols during all stages of the tire servicing process.
- Streamlined tire inventory management by accurately tracking stock levels and promptly ordering necessary supplies.
- Exceeded performance goals consistently by completing assigned tasks quickly while maintaining a high level of accuracy in all aspects of tire servicing.
Assistant Mechanical Engineer
Tesla
02.2024 - 04.2024
- Communicated with engineering team to discuss methods to improve process and performance.
- Solved problems with chaotic implications through step-by-step diagnosis and comprehensive analysis.
- Worked closely with engineers and assisted with product testing.
Costumer Service
McDonald's Restaurant
02.2023 - 02.2024
- Developed loyal customer base by providing excellent customer service.
- Increased repeat business with exceptional customer service and friendly interactions.
- Collaborated with customer service team to achieve seamless customer experience.
- Supported customer service improvements with detailed feedback analysis.
- Managed food resources, memorized orders, and coordinated customer service.
Education
High School Diploma -
Cedar Park High School
Cedar Park, TX05-2023
Skills
- Pipe installation
- Drain cleaning
- Pressure testing
- Pump maintenance
Languages
Spanish
Native or Bilingual
Timeline
Plumber's Assistant
Jung Do America Inc
10.2024 - Current
Welder Helper
Jungdo America Inc
10.2024 - Current
Tire Service Assistant
Big Brand Tire
05.2024 - 10.2024
Assistant Mechanical Engineer
Tesla
02.2024 - 04.2024
Costumer Service
McDonald's Restaurant
02.2023 - 02.2024
High School Diploma -
Cedar Park High School
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