Summary
Overview
Work History
Education
Skills
Timeline
Generic

EMERSON STURGES

Austin,TX

Summary

Hospitality professional with over three years in fast-paced customer service roles. Expertise in beverage preparation, cash handling, and team training enhances guest experiences and operational efficiency. TABC and Food Handler certified, with a commitment to creating welcoming and personalized environments.

Overview

5
5
years of professional experience

Work History

Barista

Mañana Coffee
2025.11 - 2026.08
  • Executed coffee roasting, brewing, and latte art techniques to create visually appealing and flavorful drinks.
  • Crafted traditional and specialty coffee beverages to enhance customer satisfaction in a fast-paced environment.
  • Provided attentive, personalized guest service to ensure positive experiences for a high volume of customers.

Receptionist

Ritual Salon
2025.09 - 2026.08
  • Provided professional front-of-house customer service, ensuring a welcoming environment for visitors.
  • Greeted and welcomed clients upon arrival at the salon.
  • Managed appointment scheduling using salon management software.
  • Coordinated communication between clients and stylists effectively.

Lead Barista & Trainer

Summer Moon Coffee
2024.08 - 2025.08
  • Trained and supervised new employees in drink preparation and customer service, ensuring consistent service quality.
  • Collaborated with team members to streamline service processes during peak hours, improving overall customer experience.
  • Prepared specialty beverages to meet quality standards and enhance customer satisfaction.

Barista & Server

The Flour Girl Cafe
2024.02 - 2024.05
  • Crafted and served high-quality coffee beverages, enhancing customer satisfaction.
  • Fostered a welcoming atmosphere by actively engaging with customers.
  • Coordinated with baristas, bussers, and kitchen staff to efficiently prepare and serve customers.

Barista

Barnes & Noble Caf
2021.06 - 2024.01
  • Managed beverage preparation and customer engagement to facilitate seamless daily cafe operations.

Education

Associate of Applied Science -

Austin Community College
2028-08

Skills

  • Latte art and beverage preparation
  • TABC and Food Handler certification
  • Cash handling and POS systems
  • Customer service and communication
  • Team leadership and training
  • Opening and closing procedures
  • Adaptability

Timeline

Barista

Mañana Coffee
2025.11 - 2026.08

Receptionist

Ritual Salon
2025.09 - 2026.08

Lead Barista & Trainer

Summer Moon Coffee
2024.08 - 2025.08

Barista & Server

The Flour Girl Cafe
2024.02 - 2024.05

Barista

Barnes & Noble Caf
2021.06 - 2024.01

Associate of Applied Science -

Austin Community College
EMERSON STURGES