Emerson Dian

• Designed, developed, tested, and maintained Tableau functional reports based on user requirements
• Mastered the ability to design and deploy rich graphic visualizations with drill-down, drop-down menu options, and parameters using Tableau
• Created database objects such as tables, views, procedures, triggers, and functions using Oracle SQL to manage and maintain data efficiently
• Developed Tableau data visualizations, including Cross Tabs, Heatmaps, Box and Whisker Charts, Scatter Plots, Geographic Maps, Pie Charts, Bar Charts, and Density Charts
• Implemented advanced features such as dual-axis charts, calculated fields, data blending, and custom SQL queries to meet business requirements
• Provided production support for Tableau users, offering hands-on assistance and training for creating dashboards and worksheets
• Utilized Tableau Server to publish and share reports, and collaborated with users for ad-hoc reporting

• Logistics & Operations Management: Expertise in overseeing end-toend supply chain functions, including shipping, receiving, and fulfillment, to streamline processes and enhance service delivery.

• Shipping & Distribution Coordination: Managed shipment scheduling, dispatch, and routing, reducing transit time and achieving high on-time delivery rates.

• Inventory Optimization: Oversaw multi-warehouse inventory, ensuring accuracy and timely restocking, which minimized stockouts and reduced excess inventory.

• Order Fulfillment: Directed order processing and pulling, improving speed and reducing error rates, contributing to customer satisfaction.

• Vendor Relationship Management: Fostered strong supplier relationships, negotiated contracts, and ensured compliance, generating significant cost savings.

• Process Improvement: Implemented software solutions and optimized workflows, reducing manual tasks and increasing team productivity.

• Team Leadership & Development: Led logistics professionals, driving improvement in performance through training on best practices and safety.

• Data Analysis & Reporting: Utilized data-driven insights to produce weekly and monthly reports, enhancing decision-making and operational transparency for management.

• Managed order entry and inventory control using SPS Commerce and Big Commerce databases
• Prepared business correspondence, Excel reports, and documentation using the MS Office Suite
• Provided operational support to managers and executives, ensuring seamless interdepartmental coordination
• Prepared invoices and supported the accounts team in timely processing
• Participated in team functions, strategic planning, and internal/external meetings to enhance operations
• Delivered general office support and assistance to ensure smooth day-to-day activities

• Led a team for accurate processing and delivery of medical equipment, improving delivery times by 15%
• Spearheaded a new documentation system to enhance tracking accuracy and audit trail integrity
• Managed procurement and inventory of medical supplies, achieving a 12% cost reduction through vendor negotiations
• Provided leadership and training to junior staff, fostering a collaborative team environment

• Handled inventory replenishment across hospital floors using CareFusion, PeopleSoft, and CRM software
• Ordered, received, stocked, and delivered medical supplies and technical equipment efficiently
• Assisted with training new staff and verifying their work in the absence of a manager or supervisor

• Consistently exceeded sales targets by 20% through customer-focused sales techniques
• Streamlined inventory management processes, reducing stock discrepancies by 15%
• Resolved customer complaints promptly, maintaining high customer satisfaction levels