Emersyn Ashcroft
Borger
Summary
Dynamic and detail-oriented professional with extensive experience in managing front desk operations efficiently and courteously. Proven ability to leverage exceptional communication and organizational skills to address guest inquiries and streamline administrative tasks. Strong track record of enhancing customer satisfaction while supporting team objectives in fast-paced environments. Committed to delivering excellence in customer service and administrative support, with well-developed competencies in data entry, database management, and scheduling.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Borger Community Activity Center
06.2021 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected deposits, fees, and payments.
Paraprofessional
BISD
08.2024 - 05.2025
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Education
Associate of Science - Basics
Frank Phillips College
Borger, TX05.2024
Certification for Phlebotomist -
Frank Phillips College
Borger, TX08-2025
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Data entry
- Problem-solving skills
Accomplishments
- Graduated Stinnett Middle School with honors
- Got inducted into the National Honors Society junior and senior year at Borger High
- Went through the Cohort program at Borger High to graduate with an Associate's Degree
Affiliations
- National Honors Society, Dec 2022- May 2024
- Senior Class Officer at Borger High, Aug 2023-May 2024
Timeline
Paraprofessional
BISD
08.2024 - 05.2025
Front Desk Receptionist
Borger Community Activity Center
06.2021 - Current
Associate of Science - Basics
Frank Phillips College
Certification for Phlebotomist -
Frank Phillips College
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