Emery Begay
Farmington,NM
Summary
Driven and adaptable professional with extensive experience in customer service and cash handling, notably at Northern Edge Navajo Casino. Excelled in enhancing customer satisfaction through meticulous cleanliness, efficient service, and proactive problem-solving. Demonstrated exceptional teamwork and collaboration, alongside proficiency in cash register operation and stock management. Achieved significant improvements in service delivery by leveraging quick learning abilities and adaptability.
Overview
3
3
years of professional experience
Work History
Food Court/Restaurant Attendant
Northern Edge Navajo Casino
2752 Indian Service Rd 36, Farmington, NM 87401
03.2023 - 09.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Supported management during peak hours by multitasking effectively and prioritizing tasks efficiently under pressure.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Supported team members with additional tasks, promoting a positive work environment.
Cashier
Hobby Lobby
3040 E 20th St, Farmington, NM 87402
08.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Cashier
Speedway
2700 W Main St, Farmington, NM 87401
03.2021 - 07.2021
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Maintained a clean and organized store environment for improved customer experience.
Overnight Stocker
Walmart
4600 E Main St, Farmington, NM 87402
07.2020 - 02.2021
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
Education
Did Not Graduate - Pre-Medicine
San Juan College
Farmington, NMHigh School Diploma - High School
Kirtland Central High School
550 Co Rd 6100, Kirtland, NM 8741705.2012
Skills
- Cleanliness and hygiene
- Food safety knowledge
- Adaptability to Change
- Flexible Schedule
- Cash handling proficiency
- Customer Service
- Food Safety
- Food safety understanding
- Financial Transactions
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Cleaning
- Excellent Communication
- Customer service excellence
- Guest service
- Safe Food Handling
- Cash Register Operation
- Supply Restocking
- Stocking shelves
- Stock Rotation
- Pallet Jack Operation
- Maintaining safety
- Heavy Lifting
- Label Reading
- Handheld Scanner Use
- Stockroom Maintenance
- Loading and unloading
- Warehouse Safety
- Quick Learner
Timeline
Food Court/Restaurant Attendant
Northern Edge Navajo Casino
03.2023 - 09.2023
Cashier
Hobby Lobby
08.2021 - 01.2022
Cashier
Speedway
03.2021 - 07.2021
Overnight Stocker
Walmart
07.2020 - 02.2021
Did Not Graduate - Pre-Medicine
San Juan College
High School Diploma - High School
Kirtland Central High School