Self-motivated, responsible, and ambitious professional with excellent time management ability. Pleasant personality, coupled with talents in customer relations, record keeping, and problem solving. Possess proven communication skills and a strong work ethic, looking for challenging, and rewarding career opportunities.
Overview
3
3
years of professional experience
Work History
Guest Service Representative
Modern Salon And Spa
Charlotte, North Carolina
08.2025 - Current
Assisted clients with scheduling appointments and managing bookings efficiently.
Provided exceptional service by addressing client inquiries and resolving concerns promptly.
Maintained a clean and organized reception area to enhance client experience.
Collaborated with team members to promote services and products effectively.
Processed payments accurately using point-of-sale systems and managed cash drawer.
Educated clients on spa services, treatments, and product offerings clearly.
Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
After-School Program Leader
Boys and Girls Club
Fayetteville, AR
01.2023 - 05.2025
Experienced in coordinating and managing a variety of projects that support youth development and engagement.
Experienced in organizing schedules, facilitating communication between multiple different parties, and maintaining accurate documentation.
Skilled in coordinating with management to ensure program goals and organizational goals are aligned.
Intern
Dress for Success
Fayetteville, AR
06.2024 - 08.2024
Experienced working closely with my supervisors on tasks under marketing, social media, and project management initiatives.
Played a key role in reaching out to companies, fostering relationships, and maintaining communications through email, phone, and in person.
Skilled in creating social media content that accurately represented the organization's missions and values.
Recruitment Counselor
Gamma Chi - University of Arkansas Panhellenic
Fayetteville, AR
03.2024 - 08.2024
As a Gamma Chi, I served as a University Panhellenic representative and a recruitment counselor, providing unbiased support and guidance to potential new members during sorority recruitment.
Through weekly training sessions I continued to develop strong communication skills, active listening, and decision-making skills to assist potential new members in navigating the recruitment process with confidence.
My role required maintaining confidentiality, fostering trust, and delivering enthusiasm to create a positive and supportive environment.