Summary
Overview
Work History
Education
Skills
References
Timeline
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Emery Hall

Cornelius,NC

Summary

Self-motivated, responsible, and ambitious professional with excellent time management ability. Pleasant personality, coupled with talents in customer relations, record keeping, and problem solving. Possess proven communication skills and a strong work ethic, looking for challenging, and rewarding career opportunities.

Overview

3
3
years of professional experience

Work History

Guest Service Representative

Modern Salon And Spa
Charlotte, North Carolina
08.2025 - Current
  • Assisted clients with scheduling appointments and managing bookings efficiently.
  • Provided exceptional service by addressing client inquiries and resolving concerns promptly.
  • Maintained a clean and organized reception area to enhance client experience.
  • Collaborated with team members to promote services and products effectively.
  • Processed payments accurately using point-of-sale systems and managed cash drawer.
  • Educated clients on spa services, treatments, and product offerings clearly.
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.

After-School Program Leader

Boys and Girls Club
Fayetteville, AR
01.2023 - 05.2025
  • Experienced in coordinating and managing a variety of projects that support youth development and engagement.
  • Experienced in organizing schedules, facilitating communication between multiple different parties, and maintaining accurate documentation.
  • Skilled in coordinating with management to ensure program goals and organizational goals are aligned.

Intern

Dress for Success
Fayetteville, AR
06.2024 - 08.2024
  • Experienced working closely with my supervisors on tasks under marketing, social media, and project management initiatives.
  • Played a key role in reaching out to companies, fostering relationships, and maintaining communications through email, phone, and in person.
  • Skilled in creating social media content that accurately represented the organization's missions and values.

Recruitment Counselor

Gamma Chi - University of Arkansas Panhellenic
Fayetteville, AR
03.2024 - 08.2024
  • As a Gamma Chi, I served as a University Panhellenic representative and a recruitment counselor, providing unbiased support and guidance to potential new members during sorority recruitment.
  • Through weekly training sessions I continued to develop strong communication skills, active listening, and decision-making skills to assist potential new members in navigating the recruitment process with confidence.
  • My role required maintaining confidentiality, fostering trust, and delivering enthusiasm to create a positive and supportive environment.

Education

BACHELOR of ARTS - COMMUNICATIONS

Fulbright College of Arts and Science
Fayetteville, AR
05.2025

Skills

  • Effective communication
  • Customer service
  • Social media marketing
  • Team collaboration
  • Problem solving

References

Available upon request

Timeline

Guest Service Representative

Modern Salon And Spa
08.2025 - Current

Intern

Dress for Success
06.2024 - 08.2024

Recruitment Counselor

Gamma Chi - University of Arkansas Panhellenic
03.2024 - 08.2024

After-School Program Leader

Boys and Girls Club
01.2023 - 05.2025

BACHELOR of ARTS - COMMUNICATIONS

Fulbright College of Arts and Science