Emery Sena
San Antonio,TX
Summary
Passionate Emergency Department Technician possessing expert knowledge of medical terminology and medical equipment operations. Offering 7 year background providing assistance in routine patient care and administrative support activities in emergency department. Trustworthy and responsible professional comfortable working in fast-paced environment and adapting quickly to changes. Well versed in all elements of patient care with success in quickly responding to emergency situations. Proven leader skilled in working within collaborative settings.
Overview
8
8
years of professional experience
Work History
Emergency Room Technician
Baptist Medical Center
08.2023 - Current
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR, assisted with resuscitation, and emergency airway procedures.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
- Demonstrated adaptability in fast-paced environments by managing multiple tasks simultaneously while maintaining high levels of accuracy under pressure.
Direct Support Professional Caregiver
San Antonio State Supported Living Center
09.2019 - 09.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
- Established trust-based relationships with clients by consistently demonstrating respect, empathy, reliability, and genuine concern for their wellbeing.
Call Center Sales Representative
CVS Caremark
01.2018 - 07.2019
- Increased customer satisfaction by efficiently handling inbound and outbound sales calls.
- Navigated multiple software platforms concurrently while engaging customers in conversations, enhancing multitasking skills in a fast-paced environment.
- Enhanced team productivity by collaborating on strategies to improve call center performance metrics.
- Adapted communication style according to diverse clientele backgrounds for better connection and rapport building during calls.
Phlebotomy Specialist
CSL Plasma Center
03.2017 - 01.2018
- Implemented inventory management system that reduced waste while maintaining adequate supplies at all times.
- Maintained a clean and safe work environment, adhering to infection control protocols and best practices.
- Assisted in training new staff members on proper phlebotomy techniques, resulting in a more skilled workforce.
- Performed venipuncture using various techniques including straight needle, butterfly needle, syringe methods to accommodate diverse patient needs. Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Lab Technician
Southwest Pain Clinic
09.2016 - 04.2017
- Maintained documentation on tests performed in lab.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols for accurate test results.
- Recorded and analyzed data to produce reports of results.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Prepared blood smears and determined levels of normalcy.
Education
CNA/ PHLEBOTOMIST/ LAB TECHNICIAN
Texas Healthcare Intuition of San Antonio
San Antonio, TX01.2017
High School Diploma -
SA LEADERSHIP ACADEMY
5503 Grissom Rd Suite 119, San Antonio, TX 7823810.2016
Skills
12-lead EKG monitoring
CPR
Vital signs monitoring
Splinting Techniques
Patient Transport
Basic patient care
Behavioral Health Care
Phlebotomy
Collecting medical samples
Timeline
Emergency Room Technician
Baptist Medical Center
08.2023 - Current
Direct Support Professional Caregiver
San Antonio State Supported Living Center
09.2019 - 09.2023
Call Center Sales Representative
CVS Caremark
01.2018 - 07.2019
Phlebotomy Specialist
CSL Plasma Center
03.2017 - 01.2018
Lab Technician
Southwest Pain Clinic
09.2016 - 04.2017
CNA/ PHLEBOTOMIST/ LAB TECHNICIAN
Texas Healthcare Intuition of San Antonio
High School Diploma -
SA LEADERSHIP ACADEMY
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