Results-driven professional with a strong background in team leadership and safety protocols. Skilled in training new employees and ensuring compliance with health regulations, contributing to a positive work environment and high customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hardee's Crew Trainer
CKE Restaurant Holdings
10.2024 - Current
Trained new crew members on operational procedures and safety protocols.
Demonstrated effective customer service techniques to enhance guest satisfaction.
Assisted in inventory management, ensuring stock levels met operational needs.
Monitored crew performance, providing feedback to improve efficiency and teamwork.
Resolved customer complaints promptly, maintaining a positive dining experience.
Ensured compliance with health and safety regulations during all operations.
Studied crew members during work shift to provide feedback and guidance in improving performance.
Set positive example for team members by providing high-quality, efficient service.
Collaborated with management to identify areas of improvement and develop comprehensive training programs.
Maintained current knowledge of all team position requirements.
Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
Maintenance Crew Member
Lion Tool & Die
08.2024 - Current
Performed routine maintenance on machinery to ensure optimal functionality.
Assisted in troubleshooting equipment issues to minimize downtime.
Conducted inspections and preventative maintenance on tools and equipment.
Collaborated with team members to maintain a clean and organized workspace.
Documented maintenance activities and reported findings to supervisors.
Operated hand and power tools effectively for various repair tasks.
Followed routine maintenance checklist.
Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
Volunteer
Red Lion Area School District
08.2022 - Current
Collaborated with faculty to support extracurricular activities and student initiatives.
Developed creative materials for classroom projects, improving learning experiences.
Assisted in coordinating logistics for school-wide programs, ensuring smooth operations.
Implemented feedback mechanisms to improve volunteer recruitment and retention strategies.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
High School Diploma -
Red Lion Senior High School
Red Lion, PA
05-2026
Skills
Customer service
Employee training
Cash handling
Team leadership
Workplace safety
Active listening
Decision-making
Safe food handling
Coaching and mentoring
Team leadership and supervision
Staff education and training
Certification
Licensed Remote Drone Pilot - December 31st, 2025
Interests
Enjoy participating in sports for overall physical and mental well-being
Electronics and Circuit Building
Graphic Design
Aviation
I enjoy helping others and giving back to the community
Supporting STEM education initiatives and mentorship programs
Video Gaming
I have a passion for photography and editing photos