Emese Bor
Coconut Creek,FL
Summary
Dynamic business owner with a proven track record at Build-Max Builder, excelling in strategic planning and customer relations. Expert in financial management and relationship building, I successfully developed marketing strategies that enhanced brand visibility and client engagement, resulting in significant repeat business and referrals. Committed to operational excellence and team leadership. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
20
20
years of professional experience
3
3
Certification
Work History
Project manager / Office manager / Permit runner
Build-Max Builder
08.2021 - Current
- Developed business plans to outline goals and strategies for growth.
- Conducted market research to identify customer needs and competitive landscape.
- Managed daily operations, ensuring efficient workflow and resource allocation.
- Cultivated relationships with vendors to secure favorable terms and pricing.
- Implemented marketing strategies to increase brand awareness and customer engagement.
- Oversaw financial management, including budgeting and expense tracking.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed project plans, timelines, and resource allocation strategies to ensure successful execution.
- Led cross-functional teams to deliver projects on time and within budget.
Office Manager
Global 4 Restoration
12.2009 - 08.2021
- Managed daily office operations, ensuring streamlined workflow and effective communication among teams.
- Coordinated schedules, meetings, and travel arrangements for management and staff to optimize time efficiency.
- Implemented office policies and procedures to enhance operational consistency and improve employee productivity.
- Oversaw inventory management, tracking supplies, and ordering materials to maintain adequate stock levels.
Banker
OTP Bank
02.2006 - 04.2009
- Assisted customers with account inquiries and transactions, ensuring timely resolution of issues.
- Provided support in loan processing, verifying documentation for accuracy and compliance.
- Collaborated with team members to streamline customer service operations, enhancing efficiency.
- Maintained up-to-date knowledge of banking products and services, facilitating informed customer interactions.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Managed high-value accounts, ensuring personalized service that resulted in maintained balances and satisfied clients.
Education
Bachelor of Arts -
Tancsics Mihaly College
Hungary, Europe 07.2001
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Business management
- Operations management
- Business planning
- Strategic planning
- Project estimating
- Marketing
- Team oversight
- Financial management
- Staff hiring
- Business development
- Business launch
- Business administration
- Business marketing
- Consulting
- Negotiation
- Sales leadership
- Bidding processes
- Contract management
- Financial planning
- Budget development
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 10 in the insurance projects.
Affiliations
- American Marketing Association
Certification
- Certified Water- Fire- Smoke restoration
- Certified Notary Public
- BBA
- IICRC CERTIFICATION
- BANK / FINANCIAL TECH. CERTIFICATION
Languages
English
Professional Working
Hungarian
Native or Bilingual
Timeline
Project manager / Office manager / Permit runner
Build-Max Builder
08.2021 - Current
Office Manager
Global 4 Restoration
12.2009 - 08.2021
Banker
OTP Bank
02.2006 - 04.2009
Bachelor of Arts -
Tancsics Mihaly College