Emi Hiratsuka
Orlando,Florida
Summary
Account Manager with experience of 4 years specializing in property management, training and operations. Goal- oriented professional dedicated to driving operational success and provide customers with memorable client service.
Overview
10
10
years of professional experience
Work History
New Business Account Manager
The Realty Medics
08.2019 - Current
- Identify and solve key issues within the department
- Initiate the on-boarding process with new clients
- Meet with clients to present our property management services
- Responsible for overall customer satisfaction and communication of clients
- Use performance KLIPS and data to monitor daily performance
- Responsible for creating property listings and marketing descriptions
- Coordinate with builders to resolve warranty issues on newly built homes
- Maintain in-depth knowledge of competition through consistent evaluation of market conditions and trends
- Manage all day-to-day activities involving tenants, subcontractors, and property management.
Assistant Character Photographer
Universal Orlando
07.2013 - 06.2023
- Assists and accompanies Entertainment performers to, on and from assigned sets
- Facilitates entertainment performances by providing positive service and accurate information to guests according to Entertainment departmental guidelines and expectations
- Responsible for the safety and physical well-being of performers while on set
- This includes; assisting with lines, camera and photos, autograph books and other guest/management needs
- Responsible for assisting in operational/administrative duties which may include; daily set up and strike of stanchions and signage, proper use and refueling of company vehicles, and completion of daily paperwork.
Project Coordinator
Orlando Science Center
02.2018 - 05.2018
- Assist as a Project Coordinator intern in The KIds Town department
- Plan and executed different memory sensor activities for children
- Collect data periodically to manage and evaluate project completion and success
- Propose ideas for creative activities in Kids Town
- Prepare program ideas in KidsTown studio
- Assist children as they worked on projects and assignments.
Education
in Psychology -
University of Central Florida
11.2023
Bachelor of Science -
Valencia College
Orlando07.2017
Skills
- Training and Development
- Communication
- Customer Service
- Proficiency in Microsoft Office
- Time Management
- Problem Solving
- Project Management
- Research
- Office Management
- Planning
- Negotiating
- Performance Tracking
- Teamwork
- Sales
Timeline
New Business Account Manager
The Realty Medics
08.2019 - Current
Project Coordinator
Orlando Science Center
02.2018 - 05.2018
Assistant Character Photographer
Universal Orlando
07.2013 - 06.2023
in Psychology -
University of Central Florida
Bachelor of Science -
Valencia College
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