Emi Huon
Lebanon
Summary
Dedicated Bakery Production Assistant with extensive experience in baking, food preparation, and exceptional customer service. Proven track record of facilitating seamless operations and contributing to successful production outcomes, highlighting a commitment to quality and efficiency. Expertise in mixing and preparing ingredients for various bakery items, coupled with strong inventory management skills, ensures optimal product quality and cleanliness. Recognized for adaptability and teamwork in fast-paced environments, consistently prepared to meet evolving demands and exceed expectations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Production Assistant
Molly's Cupcakes
07.2025 - Current
- Assisted in maintaining adequate stock levels for ingredients and supplies.
- Operated industrial baking equipment to produce high-quality baked goods efficiently.
- Trained new team members on standard operating procedures and best practices in bakery production.
- Collaborated with team members to troubleshoot equipment malfunctions and minimize downtime.
- Maintained cleanliness of work areas, adhering to health and sanitation regulations throughout production shifts.
- Demonstrated adaptability by quickly learning and fulfilling various roles within the bakery operation as needed, including mixing doughs, shaping pastries, and operating ovens.
Assistant Manager
United Dairy Famers Inc.
05.2023 - 06.2025
- Managed inventory levels, optimizing stock to meet customer demand and reduce waste.
- Trained and mentored staff on customer service best practices and operational procedures.
- Oversaw daily operations to ensure compliance with safety and regulatory standards.
- Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
- Managed daily cash reconciliations accurately, ensuring proper accounting procedures were followed consistently.
- Operated point-of-sale system accurately, handling cash and credit transactions efficiently.
- Maintained cleanliness and organization of serving area to ensure a welcoming environment.
- Assisted in training new staff on proper ice cream preparation and serving techniques.
Shift Manager
Arbys Resturant
05.2022 - 04.2023
- Oversaw daily operations to ensure optimal workflow and staff efficiency.
- Trained and mentored team members in food safety and customer service standards.
- Implemented inventory management practices to reduce waste and control costs.
- Managed inventory levels, optimizing stock control and minimizing waste.
- Resolved customer complaints effectively, enhancing overall guest satisfaction.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
- Excelled in every store position and regularly backed up front-line staff.
- Assigned tasks to employees and oversaw opening and closing of restaurant.
- Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
- Trained new hires on company policies, procedures, and customer service expectations, contributing to a well-prepared workforce.
- Monitored employee food handling, safety and uniform requirements.
Retail Sales Associate
Skechers
10.2019 - 05.2021
- I would help customers find desired products and recommend products if they were looking. I would answer calls to the store as well
- Provided exceptional customer support, resolving inquiries and ensuring satisfaction effectively.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
Associate of Applied Business - Pastry Arts
Cincinnati State Technical And Community College
Cincinnati, OH05-2027
Graduate, High School/Secondary Diplomas and Certificates -
Lebanon High School
Lebanon, OH06-2020
Skills
- Team collaboration
- Meeting deadlines
- Punctuality
- Recipe following
- Food safety
- Customer service
- Problem-solving
- Time management
- Cash handling
- Store opening and closing
- Task delegation
- Workload management
Certification
- ServSafe Certified Fall 2025
Timeline
Production Assistant
Molly's Cupcakes
07.2025 - Current
Assistant Manager
United Dairy Famers Inc.
05.2023 - 06.2025
Shift Manager
Arbys Resturant
05.2022 - 04.2023
Retail Sales Associate
Skechers
10.2019 - 05.2021
Associate of Applied Business - Pastry Arts
Cincinnati State Technical And Community College
Graduate, High School/Secondary Diplomas and Certificates -
Lebanon High School
Honors & Awards
student athlete