Emijuliet Barrios

• Enhanced customer retention by addressing concerns and resolving issues in a timely manner.
• Improved overall customer satisfaction through active listening, empathy, and providing tailored solutions.
• Collaborated with team members to identify opportunities for process improvements and increased efficiency.
• Boosted company reputation by consistently delivering exceptional customer service experiences.

• Increased customer satisfaction by providing exceptional service and tailored insurance solutions.
• Developed new business opportunities through community involvement and referrals.
• Enhanced client retention rates with timely follow-ups and personalized attention to individual concerns.
• Educated clients on insurance policy options, enabling informed decision-making based on their unique needs.

Strategic marketing agency.

• Boosted campaign performance by developing engaging and persuasive copies for websites and social media platforms.
• Optimized social media presence by creating subtitled content that encouraged organic reach and audience engagement.
• Contributed to a positive brand image by developing compelling translations for presentations and websites.

Translation company experienced in Audiovisual Translation.

• Managing translation projects for multiple dubbing and postproduction companies.
• Created guides and provided visual support for the translation team, enhancing the workflow between projects for the entire team.
• Planning social media content which increased community engagement by 20%.
• Translating audiovisual content for dubbing and subtitling.

A dubbing company. Provides broadcasting, translation, and production support to international channels with a presence in Latin America.

• Kept translation projects for E! Entertainment Television on schedule by managing deadlines and adjusting workflows.
• Proofreading translated scripts and subtitles.
• Linguistic and translating assistance for the dubbing department.

Diplomatic Mission in Venezuela.

• Developed interpreting proficiency to facilitate effective communication with diverse politics and diplomacy figures during meetings with the ambassador.
• Assisted the ambassador's office with translation of documents and with special tasks on daily basis.