Summary
Overview
Work History
Education
Skills
Timeline
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Emika Austin

Fort Collins,CO

Summary

Eager to provide excellent administrative and clerical support in a high volume workplace. Skilled in maintaining schedules, making appointments, taking efficient messages, and treating others with care and respect. Bringing forth the ability to manage settings with organization and a sense of calm. Eager to join a field where I can utilize skills to help others and do whatever can to get a task done. Employment history. Collaborative leader with a dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse stakeholders in dynamic, fast-paced settings.

Overview

5
5
years of professional experience

Work History

General Manager

Palm Beach Tan
04.2021 - Current
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Greet people and provide them with information and assistance
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Handle calls, collected personal information, and created appointments
  • Upheld company policies and implemented standards fairly.
  • Manage office mail, manage cash deposits, help with accounting responsibilities, and the physical setting of the front office
  • Manage employee’s schedules
  • Travel and assist with our other locations across Colorado

sales associate

Platos's Closet
05.2018 - 08.2020
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Helped customers locate products and checked store systems for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Call over 200 customers permonth to talk about balances and membership reservations.
  • Prepared merchandise for the sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

High School Diploma -

Poudre High School
Fort Collins, CO
05.2020

Skills

  • Excellent customer service skills
  • Highly team oriented
  • Strong communication skills
  • Multitasking and prioritizing
  • Excellent sales recriminative
  • Positive and charismatic
  • Experience in fast-paced environment
  • Leadership
  • Staff Development
  • Inventory Control
  • Staff Management
  • Staff Training
  • Troubleshooting Expertise
  • Sales Expertise

Timeline

General Manager

Palm Beach Tan
04.2021 - Current

sales associate

Platos's Closet
05.2018 - 08.2020

High School Diploma -

Poudre High School

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Emika Austin